What Is It Like To Work For Betterhelp?

The following article will explain how it is like to work for Betterhelp – an online mental health service provider that connects counselors to clients across the world. It will highlight what benefits you receive and what services you must provide as a counselor or therapist on this platform. Furthermore, the article will also describe the job description of service providers on Betterhelp so the readers know what it takes to be part of the time. Also, the article will introduce Betterhelp as an online platform to the audience.

What Is It Like To Work For Betterhelp?

It is an amazing experience to work for Betterhelp because of the following benefits you get:

  • Competitive Salary
  • Health & Dental Coverage
  • 401k benefits
  • Catered Lunch
  • Employee Friendly Environment

We will look at these benefits in detail but first we will introduce the giant online mental health platform to the audience.

Betterhelp – Mental Health Services Online

Betterhelp is one of the largest online platforms that provides multiple services for all types of people who are suffering from mental health problems and require counseling. 

Members and clients do not have to go anywhere but can sit at home and avail a multitude of services that are affiliated with this online platform. Hence they avoid traveling, save time and can avail services keeping in mind their limitations caused by their mental health problems; sometimes people are not in the condition to go outside the house for therapy or counseling, they need services at home!

With around 1700 licensed professionals onboard, more than 900,000 clients and having conducted at least 70 million sessions online, it would be insufficient to say it is just one of those online platforms that provide mental health services! The best thing about Betterhelp is that it is available to all people regardless of their background and ensures people can choose the medium of communication that is most appropriate for them such as chatting, calls or video sessions with their counselors.

Betterhelp is a platform that connects clients and service providers such as clinical and social workers, marriage and family counselors, therapists, psychologists and psychiatrists so that those who are in need of mental health services can get them! 

The Benefits Of Working For Betterhelp 

Competitive Salary

Betterhelp believes in compensating their employees well and hence provides attractive salary packages to not only service providers that work on their online platform but also employees working at their headquarters. 

Therapists who work online as a part time service provider at Betterhelp can earn sufficient income to support themselves and their family. They can earn up to $8500 a month and this usually depends on their qualification, caseload and time they give to the platform and their services.

People who work at the back end are also weighed upon different factors such as their experience, technical skills and qualifications.

All in all, Betterhelp believes that keeping employees satisfied is one of the best ways to keep a business sustainable.

Health & Dental Coverage

Medical care in the United States is extremely expensive and it is difficult to survive without any sort of insurance or financial aid. You need to get into the system in order to become a part of otherwise there are tough chances you will make it through if you face any sort of emergency.

Betterhelp provides health and dental coverage to its employees and one of the reasons it does so is because it wants to be there for them. Even when it comes to service providers who work at their online platform, they want to help them as much as they can so they focus on their job and not worry about their basic needs.

401k Benefits

These are types of retirement plans that are an attractive employee compensation option where employees get the chance to put their pre-tax compensation towards retirement and hence optimize their contributions. This focuses on the long term well being of the employee. In some cases, employers may also match the funds employees contribute hence further enhancing the benefits of this plan.

At Betterhelp, employees are provided with such a benefit which makes working at this company an even more attractive option; it not only pulls in the best talent but also retains the existing one. If you want your business to go a long way make sure you invest well on your employees – learn from Betterhelp!

Catered Lunch

Of course this option does not apply to therapists who are working online but to those employees who are located at the corporate office of Betterhelp at California. They get to have great lunch which not only helps them cut down on costs but adds to the delight of having a great experience working at the company – who could say no to such an offer!

Employee Friendly Environment

Betterhelp wants to make sure that its employees and the service providers working at this platform are as comfortable as they can be. Hence they are given the option to use those softwares or hardwares that make it’s people happy and productive.

Of course there are some limitations and the company won’t allow any sort of service or product to be used that will detrimentally affect the aims of the company.

What Does It Take To Work For Betterhelp?

If you want to work as an online therapist or counselor at Betterhelp you better come prepared because you need:

  • A License: You have to be an accredited psychologist (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC).
  • Qualification: The service provider needs to have a Master’s degree or Doctorate in their profession
  • State Recognition: As a service provider operating from a certain area, you must have completed certain training and exams and hence be certified by your state.
  • Experience: Every service provider must possess at least 3 years of experience and 1000 hours of hands on experience.

What Does Betterhelp Expect You To Do – The Dream Counselor

Of course they expect you to counsel people – however, with the online platform, you might have to adjust yourself in a number of ways. 

You have a great responsibility upon yourself in that you must counsel people from diverse backgrounds, adjust yourself to their needs and focus on the problem they are experiencing. Let us take a look at the last two points we just mentioned:

  • Possible Needs
  • The Main Problem

Possible needs

Here are the needs a client may have:

  •  Chatrooms: These services are available to a client 24/7 and they will drop you a message whenever they feel like it. They can share a problem with you, get your opinion or just express how they feel. Although you don’t have to be there all day long, it is good you address their queries 2-3 times a day.
  • Live Chatting Sessions: Even though you are a counselor, you need to possess basic management skills. Your clients may want to chat with you in real time so they will ask when you are available. Plan well and give your clients the time and attention they need.
  • Phone Sessions: You won’t be able to see your clients contact details but they can call you through the system during a scheduled session. This option is available for clients who want to talk about their problems and not just chat.
  • Video Sessions: These are more personalized, intimate, one to one sessions where clients want a real touch of therapy. You, as a counselor, need to be prepared to cater to their needs.

The Main Problem

Here is a list of some of the mental disorders you may be required to deal with during your tenure as a service provider at Betterhelp:

  • Depression
  • Abuse
  • Domestic Violence
  • Grief
  • Marriage
  • Trauma
  • PTSD
  • Eating Disorders
  • Happiness
  • Anxiety

So be prepared when you come to your job on the first day!


This article explained how it is like to work for one of the biggest online mental health platforms and what exactly it takes to become a part of their team. Furthermore, the article apprised the audience of what service providers are expected to do when they join the platform. The article also introduced Betterhelp to the readers to give them a better understanding of the company.