University of Manchester counselling (A review)

In this brief article, we will be discussing the University of Manchester counselling, the issues addressed by the University of Manchester counselling, the benefits of taking the services in the University of Manchester counselling, and more information about University of Manchester counselling.

What is the University of Manchester counselling?

This kind of counselling service can give confidential help to people who have been going through sexual complications, self-esteem issues, and anxiety that might have been impacting a person’s wellbeing.

This kind of counselling service is available to students and staff in this kind of university.

This kind of counselling service will give short-term counselling for students and staff who are getting this counselling service.

The counselling sessions only last for 45 to 50 minutes. 

This kind of counselling service also has workshops where you can work on the concerns that you might be currently dealing with such as anxiety, self-esteem, and self-regulation which can help you reach a healthy psychological wellbeing in the long run.

You can also be referred by this kind of counselling service to NHS mental health services if your mental health concern can only be addressed by these kinds of services.

Similar to this, the Manchester university has another counselling service, specifically designed to cater students, who are suffering from mental distress.

It is known as the MMU counseling.

The conditions in the University of Manchester counselling services

This kind of counselling service follows the conditions that most counsellors will be following in helping clients.

Shared Information

The Support services in this counselling service will make sure that the wholeness of a client will be focused on to help with mental wellbeing.

This support service can also ask other services that may serve to help you more than they would.

This is to help address your current needs that might have disturbed you recently.

This is also to reach this counselling service’s goal to help you in the long run by giving you tips on how to take care of yourself. 


This counselling service will also be talking to the client about the confidentiality condition in the counselling session.

This is when there are limitations to the confidentiality in the counselling session.

For instance, some students might have counselling sessions due to having a mental health disability.

A service that the student might be getting benefits might be needing some information about the client’s mental health concern.

You should also know this service will be looking out for your mental health condition which might be profound or have gotten better after taking counselling sessions.

This is also to make sure that you are provided the mental health services you need to make yourself feel better from your disabling mental health condition.

University of Manchester counselling services

When you are feeling the need for mental health services in an emergency, you need to be delivered immediately to an emergency department in a hospital.

You might not have the time to go through the emergency department in the hospital which you can call emergency services at 999 and ask for help. 

If you know someone is about to hurt themselves or another person, you need to get in touch with emergency services by calling 999 for help.

You can also get in contact with this kind of service by calling 112 on your mobile phone which allows emergency call roaming and should permit any accessible network to connect your emergency call.

You can also go to the Manchester Royal Infirmary if you know someone who got injured or you have gotten injured by calling 999 or 0161 276 1234.

  • Text for instant help

Shout is the most famous 24/7 support text that can help you in your time of need. You need to text this kind of service immediately if you need help.

You need to text the word Shout to 85258.

Phone for help when there is an immediate necessity

If you are feeling suicidal, you need to call one of the following services for help:

  • Greater Manchester Nightline which is a confidential listening and information service run by students for students who are having mental health complications. This kind of service is open from 8 pm till 8 am every night during term time. The phone number can be found on the reverse of your student ID card if you’re a student.

When you have concerns about contacting the phone number, you can email from any of the Manchester universities’ student email addresses and it will auto-respond with the Greater Manchester Nightline phone number.

  • The Samaritans where its Freefone is 116 123 or 0161 236 8000 charged at local rate. This kind of service is accessible 24 hours a day, seven days a week, to talk confidentially about any complication, however big or small.
  • Papyrus is another suicide helpline that you can call at 0800 068 4141

Talk to someone face to face in this counselling service

You can also engage in face-to-face counselling by connecting with one of the following:

  • Crisis Point provides a resolution service accessible from 8 am to 7 pm, offering immediate or at least same-day one-to-one help for people in crisis. You can refer yourself by phoning the number and setting an appointment to visit. You can also call this kind of service at 0161 238 5149 and you can also visit the website on

Find support online to help you

  • The Samaritans can be accessed through the website on
  • Nightline which you can expect a reply within 48 hours. This kind of service hopes to start Instant Messaging (IM) soon.

You can understand more about this kind of condition by accessing the charity called Students Against Depression.

How to help someone in distress by the University of Manchester counselling?

You can help someone in distress according to this kind of counselling service by talking to them and let them talk.

You need to listen accordingly and make sure you have understood the current situation. 

You need to react to the situation in an accepting and understanding way so they won’t feel intimidated.

You need to kindly ask them to ask for help from the counsellor if they are not feeling well about their present situation.

Some clients are initially afraid of going to a counselling service such as this kind of counselling service.

This is why it is helpful if you try to talk to that person for this kind of counselling service to do its job. 

This kind of counselling service will be delivering a follow-up which can allow you confidentiality as well.

You need to get in touch with a counsellor soon as you have done your appointment in this kind of counselling service.

This kind of counselling service is operating from 9 am to 4 pm, from Monday to Friday.

If you feel that you are at risk, you can call security at 69966. 

This kind of counselling service also has training programs for staff who are interested in keeping the mental wellbeing of students better and well in this kind of university.

You can also call 999 if you notice that a student is about to hurt himself or herself or hurting others and ask for an ambulance. 

When you are in this university and you notice this kind of situation, you need to get in touch with Security on 69966, provide your location and tell them that an ambulance is on its way.

Training for staff in the University of Manchester counselling

The following are the different platforms for the training programs in this kind of counselling service:

Online resources

This university counselling service has made an online platform for a training program to help staff be able to access this training program.

This is when the initial contact will be made to get registered in a training program.

This resource will help staff members to know how to react to students who are having a mental health crisis.

This can be done through short videos that can demonstrate how proper responses should be done.

This counselling service has made a model called The Stepped Care Model to help you match the support this counselling service provides at the University of Manchester to the students need.

You can also help a current crisis of a student by learning about the guidelines in the crisis pathway that can guide you on how to deal with the current crisis.

Face to Face

Aside from the online resources, you can also get frequent training sessions as a staff member:

  • Life Line provides help to students who may be troubled with their mental health, losing hope or experiencing thoughts of suicide. This training program is available on 15th Jan, 26th Feb, 18th Mar, 29th Apr & 29th May and this is held from 9.30 am to 12.30 pm.
  • Supporting Students – Managing Challenging Interactions which is another training program. This training program will be held on 11th Feb & 7th Apr and is held from 12 pm – 1.30 pm.

Advice and consultancy as part of the training program

There is also a telephone advice service for staff members who might need some help in applying what they have learned in the training program.

This is a confidential service offered by this counselling service to help you get comfortable in sharing your troubles.


In this brief article, we have discussed the University of Manchester counselling, the issues addressed by the University of Manchester counselling, the benefits of taking the services in the University of Manchester counselling, and more information about University of Manchester counselling.

If you have any questions about the University of Manchester counselling, please let us know and the team will answer your queries.

FAQs: university of manchester counselling

What to do when you can’t find a therapist?

When you can’t find a therapist, you can live farther outside of yourself, take off your bowling shoes, pull from your solid self instead of your pseudo-self, have firm and strict non-negotiables, expand your bright spots, live inside out, and share your story in the experience of not being able to find a therapist

What should you tell your first visit to a therapist?

In your first visit to a therapist, you need to tell your therapist about your background story so that the therapist can learn more about you.

This can also help the therapist to assess your worries and conclude with a possible diagnosis.

How do you start talking to a therapist?

You can start talking to a therapist by doing it for yourself, don’t speed up the process, not all therapies and therapists are the same, things can get worse before they get better, be open and honest, talking about sex, and self-esteem and self-worth are not the same things. 

When should a counsellor use why questions?

A counsellor should use why questions to motivate clients to feel as though they need to clarify something about themselves.

These kinds of questions can make clients feel that they should defend themselves and this kind of mental health professional should know what to do when the client becomes defensive during counselling.

What do you talk about in therapy when you don’t have anything to talk about?

When you don’t have anything to talk about in therapy, you can talk about the strengths that happened in the week, talk about why talking to the therapist is hard, concentrate on underlying themes, revisit your therapy goals, and you should think that there are plenty to talk about in therapy. 


The University of Manchester. About us.

The University of Manchester. Help in a crisis.

The University of Manchester. Helping someone in distress.

The University of Manchester. Training for staff.

Was this helpful?

Thanks for your feedback!