Talkspace vs 7 Cups (A Complete Review)

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Page last updated: 6/09/2022

In this detailed post, we will review two popular mental health platforms, Talkspace and 7 Cups. Talkspace offers therapy services as well as psychiatry. 7 Cups is quite popular among adolescents as it offers excellent services for teens therapy. It also provides online therapy for adults while at the same time creating a community space for mental health issues.

Talkspace vs 7 Cups (A Complete Review)
Talkspace vs 7 Cups (A Complete Review)

In the following table, you will be able to see the different features offered by Talkspace and 7 Cups, while also understanding the polarities between the two platforms.

 Feature  Talkspace  7 Cups
 Types of services  Therapy and Psychiatry Therapy
 Pricing  Min 260 USD Min 150 USD 
 Free Trial  Unavailable Available
 Payment options   All major credit or debit cards, HSA, FSA All major credit cards or debit cards
 Insurance   Available Unavailable
 Age group  13 years and above 13 years and above 

Talkspace

Pros

  • Talkspace offers therapy as well as psychiatry
  • It offers remote access
  • It can be covered by insurance

Cons

  • There is no group therapy sessions here
  • It can be expensive without insurance
  • Messaging therapy may not be for everybody

7 Cups

Pros

  • It is very affordable
  • It offers a free version
  • It has plenty of group chats and discussion forums

Cons

  • It only offers text therapy
  • Users cannot choose their therapists
  • It does not allow insurance coverage

About Talkspace

Talkspace is a pretty well-known mental health platform that was launched by 2012. The platform was founded by Roni and Oren Frank as a means to provide couples counseling and group sessions for those who are finding access to mental health care difficult. Since its launch, Talkspace has gone on to include psychiatry services in addition to therapy.

Talkspace vs 7 Cups (A Complete Review)

Picture credit: Talkspace

Talkspace offers therapy for individuals, couples as well as teenagers. It also allows therapy to be conducted through several formats, namely live chatting, live audio sessions and even live video sessions. Talkspace additionally offers unlimited messaging in all its plans which allows the user to send a limitless number of messages to their therapists at any time.

Affordability is something that users of this platform do not have to worry about as Talkspace allows insurance coverage through a wide network of in-network providers. This insurance coverage is available for the therapy services and also psychiatry. Talkspace also provides three different plans that users can choose from according to their needs and requirements.

Talkspace vs 7 Cups (A Complete Review)

About 7 Cups

7 Cups, formerly known as 7 Cups of Tea, is an online therapy platform that aims to bring community support for those going through tough times mentally and emotionally. The name of the platform comes from the Lu Tong poem, 7 Cups of tea that discusses the various emotions and benefits that tea can bring to an individual, basically symbolizing healing.

Talkspace vs 7 Cups (A Complete Review)

Picture credit: 7 Cups

This platform was launched by Glen Moriarty in 2013 who wanted to create a platform where anyone can experience professional emotional support. In this platform, users will be able to access group chats and forums where they can post and vent about their thoughts and feelings. The platform also provides listening services which are conducted by trained volunteers.

Therapy is also offered in 7 Cups through text or messaging and thus users can avail therapy from anywhere with just their smartphones. 7 Cups not only caters to adults but also to teens between the ages of 13 years to 17 years. This feature is offered free of cost and the platform does not have paid therapy services for this particular age group.

 

Best features of Talkspace

Talkspace has a library of features and characteristics that can be advantageous to anyone who is seeking high quality mental health care. The best features of this mental health platform have been explored below.

Talkspace allows easy access

Talkspace aims to make the process of mental health care quick and easy. As compared to in-person therapy settings which require a lot of waiting to be matched with a therapist, Talkspace allows users to connect with a therapist in a very short span of time. The platform can be used through a website or even through the app on any smart device.

Talkspace provides several plans

There are several plans that are offered in Talkspace that users can choose from according to their needs and requirements. In Talkspace, users can opt from the Unlimited Messaging Therapy Plus plan, the Unlimited Messaging Therapy Premium plan and the Unlimited Messaging Therapy Ultimate plan.

 

It offers various formats of therapy

Talkspace allows the user to have their therapy sessions in various formats or modes. This can be a great blessing for those who might not be so comfortable with expression through speech in therapy. In this platform, users can choose therapy through live chats, live audio sessions and even live video sessions as per their preferences.

It is pretty safe

The Talkspace platform is quite safe for anyone who is worried about their privacy and confidentiality. Talkspace is completely HIPAA compliant and thus boasts security features like multi-step authentications and end to end encryptions. The platform also brings additional security to the user as all the therapy sessions are conducted online.

It has couples therapy

The platform also features couples therapy that can be superb for partners who are facing hard times in their relationship. The couples therapy feature in Talkspace, however, cannot be covered by insurance. Couples therapy can also be of great help to those who are planning on tying the knot, by training them in skillsets like effective communication and assertiveness.

Talkspace also offers teens therapy

Teens therapy is another amazing feature that is offered in Talkspace. This feature is meant to cater to the mental health needs of adolescents between the ages of 13 years and 18 years. Teens therapy is highly important as this age group often faces a lot of stress and anxiety related to factors like school, relationships and even familial bonds.

It has a sleep program

Talkspace offers an eight week long sleep program that can be splendid for those individuals who are having trouble falling asleep or staying asleep. Sleep issues are becoming quite rampant today as work/life imbalances are highly common. In this program, the user will learn various behavioral techniques and cognitive strategies to help them rest better through the night.

Users can send unlimited messages

Unlimited messaging is a unique characteristic that is present in all the plans that Talkspace offers. Through this feature, users can send a limitless number of messages to their therapists at any time of the day. Therapists are also guaranteed to respond at least twice a day on five days a week.

It offers insurance coverage

Talkspace allows users to utilize their insurance to pay for their therapy in Talkspace. Insurance coverage is made available through several in-network providers like Cigna and Optum. This insurance coverage is also available for the psychiatry services in Talkspace. Insurance coverage can greatly make the therapy options in this platform quite affordable for anyone.

It also has psychiatry services

In addition to therapy, Talkspace also offers psychiatry services. These services can be highly useful for anyone battling mental health conditions like General Anxiety Disorder or Schizophrenia which require medications or drugs. These can help the individual manage the symptoms of their mental illness and get through from day to day.

 

Best features of 7 Cups

7 Cups or 7 Cups of tea brings several advantageous features for those who are seeking emotional health and support online. The very best features that 7 Cups provides have been discussed in brief in the following section.

 

It offers chat support

The platform is an excellent resource of chat rooms and group chats for anyone who is going through a mental health crisis. 7 Cups offers private chats which is one-on-one and also group chats on various topics. In these chats, users can meet new people and also support each other in their mental health while learning more about themselves along the way.

7 Cups has many forums for discussion

7 Cups essentially acts as a central hub, home to plenty of communities that cover various topics related to mental health and mental illness. These discussion groups can really help newcomers to the platform. There are also various communities covering various age groups like teens and seniors.

It provides active listening services

The platform is well-known for its free listening service. This service is offered free of cost where the listeners ‘listen’ to the user via chat. The listeners are basically volunteers who need to complete a training module before they are allowed to interact with a user. This service can help users vent and express themselves, leading to an improvement in mood and emotional states.

Therapy is also available

In addition to active listening and community forums, 7 Cups also provides therapy services. These therapy services are paid but are pretty affordable when compared to other online therapy platforms. The therapy is conducted via text where the user can send any number of messages to the therapist who is guaranteed to respond on a daily basis, Monday-Friday.

It has a free version

7 Cups additionally offers a free version of its platform for those who cannot afford to pay for therapy. In the free version, the user can avail the active listening services. Furthermore, they are open to use the chat rooms and discussion forums and help others with their emotional support as well.

It has specific tailored programs

7 Cups aims to provide emotional support and professional advice for any type of life problem. And thus, the platform provides several specific tailored programs related to relationships, physical health and general life skills. These programs are also aimed at other areas that contribute to mental health like finances, sleep and alcohol use.

7 Cups is definitely affordable

The platform is extremely affordable for anyone who wants online therapy. In-person therapy is known to be highly expensive and thus inaccessible for many. While many online therapy platforms offer cost-effective plans, these often require insurance coverage. 7 Cups can be accessed through a very small cost and also for no cost at all through the free version.

The platform is highly engaging

Our society works through reinforcement and this not only applies to performance areas like work and education but also mental health. The platform in 7 Cups is highly engaging with users being provided with badges and levels to encourage them to explore other areas of the platform. This contributes widely to mental health as the user is gently pushed out of their comfort zones.

 

It provides high levels of safety

The 7 Cups platform is pretty safe and completely HIPAA compliant. The therapy sessions and chats are all conducted through chat, thus bringing even more physical safety to the user as no in-person communication is required. Furthermore, moderators prowl chat rooms and forums to remove any insensitive or offensive material as soon as possible.

It offers plenty of tools and exercises

7 Cups also offers plenty of mental health and self-care related tools and exercises to help anyone with their mental health. The platform primarily uses mental health questionnaires like GAD-7 and PHQ-9 to help increase self-awareness in those who are struggling emotionally. Additionally, the specific tailored programs have mental health tools of their own.

 

Pricing of Talkspace

Talkspace has ensured that the users of this platform get more bang for their buck by keeping the prices well lower than the price of in-person therapy. The pricing in Talkspace can vary depending on the location of the user and the availability of therapists in their area or locality. In addition to this, it can also depend on the type of plan that they are opting for.

The costs of a Talkspace subscription can range from $260 to $396 per month and this cost can go even lower if the user is opting for a lengthier subscription. The cheapest plan in this platform is the Unlimited Messaging Therapy Plus plan with the Ultimate plan being the priciest. However, insurance coverage for all these plans can considerably reduce the costs of Talkspace.

Pricing of 7 Cups

Those who want to avail the therapy services in 7 Cups can do so at a cost of $150 a month. In this plan, the therapy is conducted through texts where the user can send a limitless number of messages to the therapist who will respond at least once or twice a day for five days in a week. The platform also offers a free version for those who cannot afford therapy.

Furthermore, 7 Cups offers various subscription plans to its collections which offers complete access to the specific series and single paths in the platform. These can be availed at a cost of $12.95 per month or $7.99 per month if obtained for the entire year. The 7 Cups collection can also be availed forever at a cost of $495.95 which offers unlimited access to the user.

Signing up for Talkspace

To sign up for therapy through Talkspace, the user will simply need to go to the platform’s website and click on the ‘Get Started’ option. This can be done through the app as well. After collecting a few basic questions, the platform will provide a questionnaire in which more details about the user and their mental health needs will be gathered.

After this step, the user will be connected to a consultant psychologist who will brief them about various features and services that are offered in Talkspace. The user will also be matched with a mental health professional through an excellent algorithm. Once the matching has been done, the user will be intimated and the therapy can commence.

Signing up for 7 Cups

To sign up for the therapy services in 7 Cups, the user will have to go to the platform’s website or the app and click on the therapy option. This will open a landing page where the user will have to provide basic details about themselves. They will also need to create a screen name or a nickname with which they will be using the services of 7 Cups.

Once this has been completed, the user can answer a questionnaire that will enquire about various emotional issues and mental health problems. The platform uses artificial intelligence to detect the level of intervention required by the user. This means that those who require professional help will be automatically connected to a therapist.

Tips to use in Talkspace

Talkspace is an enormous house full of features and tools for anyone seeking professional mental health care. Some tips and suggestions that users can utilize while perusing Talkspace have been listed below.

  • While in a live video session for therapy, make sure your selfie view is turned off. This will help you focus more on what your therapist is saying and also express yourself clearly by reducing the levels of self-consciousness.
  • You can also create a separate space for your live therapy sessions, even if it is just a live chat. You can go the extra mile and bring some ‘zen’ into this space by adding scented candles, a journal and some crystals if you wish and turn this spot into a self-care zone.
  • Talkspace offers a variety of formats for therapy, such as chatting, audio sessions and video sessions. It also allows unlimited messaging. Explore these options and switch between them according to your style and preference.

Tips to use in 7 Cups

7 Cups is an incredible platform that offers plenty of tools for anyone who is looking for emotional support, especially from peers. A few suggestions that can help new 7 Cups users have been discussed as follows.

  • Join a community group as soon as you can in 7 Cups. This is where the good-stuff of the platform really is. There are a vast variety of groups covering many topics, including one especially dedicated to new users of Talkspace. In these groups, you can not only learn plenty but also provide help which can be superb for your mental health and self-esteem.
  • The therapy in 7 Cups is offered through texting. This means that your therapist will not be able to see you or even hear your voice. To help them understand your needs better, you can be more descriptive and expressive of your emotions as well as your needs to bring more effectiveness into the therapy sessions.
  • The blog that 7 Cups offers has plenty of resources and content on mental health and self-help related topics. Check this blog often for self-help guides that can greatly boost your self-esteem and self-confidence.
  • 7 Cups also offers a collection through subscription that gives the user complete access to all the topics covered in this platform. The subscription is not that expensive and can be useful for anyone who wants to instill healthy habits and also get professional help in areas like education, career and even finances.

Personal experiences in Talkspace

Individuals and couples who have used Talkspace for their mental health needs and requirements have mostly good and positive things to say about the platform. Some of the user experiences of Talkspace have been summarized in the following points.

  • Users who have a busy schedule normally have loved the high levels of convenience that the platform brings. The ability to write a message to the therapist at any time has particularly been found handy by many users.
  • Those who have experienced high levels of anxiety and emotional distress particularly due to the pandemic have found great hope in Talkspace. The online nature of Talkspace has allowed them to access therapy whenever and wherever they want.
  • Couples who have varying schedules have found the app to be useful for marital counseling and family therapy. In-person therapy might not be an option for couples like this as they might not find a common time slot. But Talkspace allows the partners to communicate whenever they wish to, thereby bringing high levels of comfort.
  • Some users have disliked the messaging feature that Talkspace provides in all its plans. They have felt this was very impersonal and the responses from the therapist may be too few and inadequate when compared to the large amount of stress and frustration that the users were undergoing.

Personal experiences in 7 Cups

7 Cups caters to the mental health needs and emotional support requirements of more than a million people every month. The simple nature of this platform has created more than 160, 000 listeners from 189 countries who are ready to empathize and actively listen to the problems of others. Some of the experiences of users of 7 Cups have been described below.

  • Users of 7 Cups have mentioned that all the community groups and chats extrude positivity. Thus, anyone who uses 7 Cups is guaranteed to feel good and emotionally healthy.
  • Users who have opted for the therapy sessions in 7 Cups have felt that the features are pretty inadequate as only texting or messaging therapy is allowed. Some users have also complained that the therapists may not respond on time or may not respond appropriately.
  • While there are moderators who survey chats and forums on a regular basis, many users have complained of insensitive and unhealthy information being regularly put out in this platform.
  • Users of the active listening service in 7 Cups have mostly had a positive experience. However, some users have felt that the listeners are not professional and only provide generic responses.

Conclusion

Talkspace and 7 Cups are extremely good mental health platforms offering a variety of features. Talkspace offers more hardcore mental health treatment with therapy as well as psychiatry being offered. 7 Cups does offer therapy, but is often viewed as a self-help platform with emotional support being largely provided by strangers.

Talkspace offers online therapy through several formats that users can choose from. Users can opt for therapy sessions through live chats, live audio sessions and even live video sessions as per their preferences. Users can also send a limitless number of messages to their therapists at any time of the day, to which they will be receiving responses daily for five days in a week.

7 Cups does offer messaging therapy for its users in which the users can send any number of messages to their therapists. In turn, the therapists respond at least once a day from Monday to Friday. In addition to this, it offers a large number of self-help guides, communities and even active listening services for all ages.

BetterHelp: A Better Alternative

BetterHelp is the world’s largest online therapy platform that provides mental health care for many groups. In this platform, users can avail therapy through chatting, phone sessions and even live video sessions. Users of BetterHelp can also send any number of messages to their therapists at any time of the day.

BetterHelp not only offers various formats of therapy but also types of therapy. In this platform, users can find therapy for individuals, couples and even teenagers. Furthermore, there are group sessions conducted about once a week covering more than 20 different mental health topics. The cost of therapy on this platform is pretty affordable and thus easily accessible.

Frequently asked questions:

Is 7 Cups therapy free?

No, the therapy services in 7 Cups are not free. However, the platform offers a free version where the user can have access to plenty of mental exercises and tools and also active listening services.

 

What do 7 Cups listeners do?

The 7 Cups listeners are volunteers who are trained in the art of active listening. These listeners chat with strangers and help them unburden themselves. They may also offer non-therapeutic advice.

What type of company is Talkspace?

Talkspace is an online mental health care company that offers therapy services as well as psychiatry services for those who are struggling with mental health conditions. This platform is essentially a one-stop shop for all needs related to mental health care.

 

Is Talkspace secure?

Yes, Talkspace is highly secure and HIPAA compliant. The platform has very strong technology designed to protect the identity and data of the users through end to end encryptions and multi-step authentications.

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Citations

https://en.wikipedia.org/wiki/Talkspace

https://www.crunchbase.com/organization/talkspace

https://www.nytimes.com/2020/08/07/technology/talkspace.html
https://digital.hbs.edu/platform-rctom/submission/how-talk-space-has-been-revolutionizing-the-mental-health-industry/

https://aws.amazon.com/solutions/case-studies/talkspace-case-study/

https://en.wikipedia.org/wiki/7_Cups

https://www.crunchbase.com/organization/7-cups-of-tea

https://callink.berkeley.edu/organization/7cupsberkeley

https://www.mhinnovation.net/innovations/7-cups-tea