PIP assessor lied (what can I do?)

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In this brief article, we will be discussing what you can do when the PIP assessor lied to you, what happens when the PIP assessor lies to you during the assessment, help when the PIP assessor lied to you, and more information about PIP assessor lied what can I do.

PIP assessor lied, what can I do?

If the PIP assessor lied in the midst of your assessment, you should sign a petition with other clients who have gone through this kind of dilemma.

There have been a lot of reports that these kinds of assessors have been lying to clients. 

These affected clients are hypothesizing that these kinds of assessors are not following proper guidelines that should be followed in this kind of assessment.

Some have even speculated that these kinds of assessors are lying to clients to follow their authorities.

Some issues have arisen that a former assessor of this assessment was told by his authorities to minimize a score in the client’s assessment to not give him or her enough disability benefits.

This kind of situation has led people to find some ways to ameliorate this kind of dilemma such as making sure that these kinds of assessments are being guided and checked by rules. 

Overall, this kind of situation has led to a lack of humanity in evaluating these kinds of assessments.

There is a need then to fix this kind of issue and help people who deserve disability benefits to get the benefits that they deserve.

Complications in the PIP assessment

The following are other complications that have been rising from this kind of assessment aside from the PIP assessor lying to clients: 

 Insufficient expertise of assessors for this kind of assessment

The criticisms towards these assessors are very prominent in recent concerns in the national news.

Most clients would say that their assessment report is not compatible with reality. 

The following are the statements that clients are saying that have indicated that there has been incessant lying in this assessment:

  • (The assessor twisted the things that I have said during the assessment)
  •  (My assessment report was totally made up, made me feel like a fool)
  •  (Had two assessments for PIP, lies told both times)
  •  (My mum is disabled… [the assessor] put down that her condition has improved when in fact it is worse; she is incontinent and awaiting another operation on her spine, she can’t move around her house without crutches and has had two falls, breaking her wrist and nose.)
  •  (The medical assessor told blatant lies)
  •  (Downright degrading and the report was lying after lie)
  •  (Totally unfair assessments)

In this case, most people were feeling that the assessors were accusing them of something that they didn’t do.

There is a speculation that assessors bend the truth in the assessment to minimize the benefits of the disabled client. 

Many clients had described their assessors as discriminatory and disrespectful which can be seen in the following statements:

  •  (I had a PIP assessment yesterday and it was awful, the assessor was vile)
  •  (The majority of assessors are cold and compassionless as well as unfit for purpose)

These complications may have stemmed from the lack of expertise from these assessors.

Some assessors have admitted that they didn’t understand the disabling condition that the client had:

  •  (Had to be assessed by an unqualified apparent ‘health person’, who just read questions from the laptop in front of her)
  •  (Assessments carried out by unqualified medical staff)
  •  (Untrained assessors that are clueless about health)
  •  (Barely health professionals)
  •  (Far too often, the assessors have no expertise in the medical conditions of the claimant)

There have also been concerns that these assessors are lacking in training.

Clients have stated that the assessors were not doing well in the assessment where they lacked the ability to do thorough assessments.


Difficulties with re-assessments in PIP

There have been reports of clients who have been awarded the DLA benefits but they seem to have lost these benefits when they moved to PIP.

There are misunderstandings surrounding the need to be re-assessed where it will only create unnecessity.

Some clients would find it embarrassing that they have to go through this drudgery since the assessor might think they are too ill:

  •  (Having to prove it [his illness] every few years is just so unnecessary and just adds stress, anxiety and depression-related conditions on top)
  •  (Re-assessments are not necessary)
  •  (Horrific, inhumane, physically and psychologically massively damaging)

There were some reports that parents were filing for this benefit for their daughter who has a behavioural disorder and was scheduled for re-assessment.

This led to her scores in her assessment being indicative of not having a mental disability.

This led the parents to seek legal advice about this occurrence after addressing this issue to the DWP.

Complexity of form filling in PIP

There are also concerns surrounding the PIP forms in this assessment.

This leads some disabled clients such as those who have learning disabilities to get confused about the test since no one is giving them advice on how to answer:

  •  (Filling in the form is not only confusing but can cause a great deal of mental and emotional stress)
  •  (Speaking from a CAB advisers perspective, the form filling itself is stressful enough)
  •  (The form for PIP is hard work)
  •  (It made me ill just filling in the form, it made me worse. I am thinking should I even bother? I could sell something like my kidney, it would be far easier)

This has led to these people who clearly deserve these benefits to not go through their claims.

This has also led them to give up on getting disability benefits altogether.

This is because it was so upsetting for them to deal with.

Complexity of appeals in PIP

Some clients went as far as taking a Mandatory Reconsideration where they can appeal for their PIP assessment which has been twisted by the assessors.

There are websites with lawyers who offer online legal guidance that can assist you in the usage of this appeal.

The following statements are what drove clients to make this appeal:

  •  (I have been very ill with schizophrenia since my teens… For many years I didn’t go out of the house and lived with my parents who are now dead… I had a benefit for many years and it has been stopped… I want to appeal if I can… Please can you tell me if I can appeal)
  • ( I have Bipolar Affective Disorder and was denied PIP in 2016… I understand the next stage is the appeal stage. I do not feel I can do this independently and am looking for support)
  •  (I tried to appeal, but have dyslexia so I felt overwhelmed and couldn’t continue. Please advise me how to help)

The process of this appeal might be confusing to some clients.

This can lead them to frustration, especially when the appeal takes time.

The following are the statements made by clients regarding the process of this appeal:

  •  (Tribunal was appalling and made me ill for months)
  •  (The process is like torture, it creates fear and anxiety)

There was a high success rate in the decision-making process but this might be an implication of a fault.

The long wait of this process can make some clients get more sick which can contribute to making them more disabled than before.

Long waiting times in PIP

The waiting times in this decision-making can make anyone get frustrated easily.

The appeal can even take 4 to 6 weeks to get your appeal processed.

The PIP form even states that the decision-making will take 40 days to process which can easily frustrate disabled clients.

The following are the statements made by these clients:

  •  (I find the DWP letters really confusing and struggle to make phone calls)
  •  (No one seems to give you any information at all)
  •  (Nobody really knew what was going on)

Some clients were not given the right to call for the final decision made by the DWP.

This has created such a turmoil for clients that they don’t understand this department and its benefits process anymore.

This is why most clients who are stuck in this process will just move on to get JSA or a similar benefits program.

Lack of trust in the PIP process

Most clients are finding the old version of the PIP better than the benefits today.

This is because there are so many issues surrounding this assessment which has led clients to not forego with the assessment and get the benefits they need which can affect their disabling conditions.

The following are the statements made by these clients filled with hopelessness toward this process:

  •  (They are paid to make people fail the assessment)
  •  (Stop giving them a bonus for each one declined)
  •  (I think the people who come out to do a face-to-face are there to get their big bonus at the end of the month for getting as many people off PIP as they can)

This lack of trust can affect the welfare system and its goals in having these benefits for people who have disabling conditions.

Sample situation on what you need to do when the PIP assessor lied

A nurse who was having a disabling condition when to DWP for a PIP assessment with her husband who was a general practitioner.

This led her to learn about the concerns surrounding this assessment.

For instance, the nurse who was assessing her made rude comments about her condition which she finds demeaning considering they have the same helping profession.

This led her to file a complaint to the Disability News Service to make people learn about the truth about this assessment.

As mentioned before, people who have complaints about this assessment are better off showing it to the media to know the truth than to file an appeal which is not possible.

This situation has led the affected nurse to realize that there are incompetent assessors in this department.

It was truly surprising that the welfare system would have these people working in this department for people who are getting their benefits for their disabling conditions. 

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In this brief article, we have discussed what you can do when the PIP assessor lied to you, what happens when the PIP assessor lies to you during the assessment, help when the PIP assessor lied to you, and more information about PIP assessor lied what can I do.

If you have any questions about PIP assessor lied what can I do, please let us know and the team will gladly answer your queries.

FAQs: pip assessor lied what can i do

Can I sue a DWP assessor?

Yes, you can sue a DWP assessor.

You will need to get legal assistance for this kind of issue, especially when you have been stigmatized for your disability.

Some clients would sue this kind of assessor when the chronicity of their disabilities are not reported in the assessment. 

Do PIP assessors get bonuses?

No, PIP assessors don’t get bonuses.

These kinds of assessors are only paid with the agreed amount for each assessment they have taken which is £190.

This kind of wage is also received by staff members in the DWP. 

How do I pass a PIP assessment?

You can pass a PIP assessment by reading your PIP form carefully, comprehend what this kind of assessment really is, read each PIP descriptors for each question in the test, and make a list of points that you would like to make in this kind of assessment. 

Can I take the DWP to small claims court?

No, you can’t take DWP to small claims court.

This is because this kind of court has no jurisdiction over this kind of department due to the entitlement for the benefit being decided already in the first tier tribunal.

Another reason is that this kind of department can admit to the liability caused by a client and pay willingly. 

Does the DWP have a duty of care?

No, the DWP has no duty of care.

This is because this is based on the law that the chairman of this department has proclaimed and this is especially a prominent situation when telling the client about his or her eligibility for entitlement.


Dns. Nurse and her GP husband lodge complaint over ‘lies’ told by Capita PIP assessor.

Turn2Us. PIP and ESA inquiry.

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