Is Regain Owned By Betterhelp? (A Complete Guide)


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Page last updated: 13/09/2022

Is Regain Owned By Betterhelp? (A Complete Guide)

This article will answer the question as to whether the online platform is owned by Betterhelp or not. Furthermore, the article will highlight the services offered by both platforms and highlight any similarities they have and what can they be used for.

Is Regain Owned By Betterhelp?

Yes Regain is owned and operated by Betterhelp however it has some distinct features that differentiate it from it’s parent company Betterhelp. It is an online platform that focuses on couples therapy only whereas Betterhelp takes up a more holistic approach and provides services to multiple types of audiences.

Both platforms have a similar user interface and share the same processes when it comes to clients using their sites for services. They are also judged by the same standards and have similar policies too. We have highlighted some of the similarities below:

  • User Interface
  • Qualifications of Service Providers
  • Benefits
  • Insurance – A Dilemma
  • Platforms Only
  • Sign Up Process

User Interface

The user interface for both platforms is quite similar. They have the same options one can choose that direct them to either a blog, FAQ section, Get Started section or a contact section. This makes it easier for those who have used at least of the platforms to navigate through the other one as well. 

Qualifications of Service Providers.

Even in this case, both companies have the same standards that service providers need to meet. This shows that quality is maintained across the board even if it means another company. It is also easier to gain the confidence of the client when the same standards are applied everywhere.

If you want to work as an online therapist or counselor at Betterhelp or Regain you better come prepared because you need:

  • A License: You have to be an accredited psychologist (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC).
  • Qualification: The service provider needs to have a Master’s degree or Doctorate in their profession
  • State Recognition: As a service provider operating from a certain area, you must have completed certain training and exams and hence be certified by your state.
  • Experience: Every service provider must possess at least 3 years of experience and 1000 hours of hands on experience.

Such high standards are necessary especially in a field where you deal with human emotion and behavior. It would be unwise to allow individuals who do not have the right qualifications to counsel people who are in difficulty. Hence, this is another area where both platforms match.

Is Regain Owned By Betterhelp? (A Complete Guide)


Betterhelp and Regain are both at par when they offer benefits such as:

  • Change Your Counselor
  • 24/7 Access
  • Affordability

Change Your Counselor

At either of the platforms you can change your counselor if you are not happy with them. This is a great service that ensures the comfort level of the client as well as maintains their satisfaction with the service they are being provided.

Many times a client may feel they are not getting along with their counselor. It could be because they simply do not match when it comes to personality hence this may hamper communication. It could also be that the client is very expressive and they do not get the same response hence they feel neglected or unattended to. Furthermore, the client may not get the quick or dedicated service they look for. The counselor may provide generic responses rather than ones that actually take the client’s situation into account.

Betterhelp and Regain both realize that these things can occur and hence it is important to provide this option to their clients.

You can check out more options at Regain by clicking here!

24/7 Access

This is another option both platforms provide where the client can drop a message to their counselor at any time although the counselor will get back at a time feasible to them. If they are efficient and quick to respond you may not have to wait much.

This is a great option recognizing the fact that sometimes one may need assistance at even odd times especially if the client is undergoing a severe crisis that they are reminded of constantly and hence need around the clock support.


Betterhelp and Regain are affordable when it comes to their services because both companies have the same opinion when it comes to providing mental health services to all people across the globe. 

Their services range from $60 to $90 on average but it can go even lower depending on the subscription package you choose!

Insurance – A Dilemma

You cannot use insurance to pay for Betterhelp or Regain unless in circumstances where it is applicable. The services of Betterhelp and Regain are also not covered by Medicare or Medicaid. There are a number of reasons for this which have been highlighted on their website but they include the following:

  • Health insurance plans have partial or limited coverage so it really isn’t useful. Most of the time they do not fully cover the costs and one ends up doing much paperwork to get very little benefit. On top of that you need to finance the insurance as well somehow.
  • In the case that your health insurance plan covers all costs of the services, the co-pay of insurance may be higher than the entire cost of Betterhelp and Regain’s services – this is due to the generally low cost services of Betterhelp due to it’s online nature and ease of accessibility for all.
  • Clients at Betterhelp and Regain may not be able to use insurance because insurance companies often require that the diagnosis of a patient and their future treatment plans are sent to them. However, at Betterhelp service providers are not allowed to diagnose patients for a number of reasons. The service providers are also not allowed to prescribe drugs.

Platforms Only

It is necessary to realize that both of the companies are only platforms – they do not claim to provide services but a platform for clients to connect with their service providers. This is because operating such a huge platform is one thing but ensuring the safety and satisfaction of each client is another. This is why the companies state that if a client is not happy with a counselor they should immediately change them.

The companies also state that the service providers are not their representatives or employees but simply use the platform to provide services and earn.

Sign Up Process

Both companies have a similar sign up process where the potential client goes through an intake form and provides details about themselves. They are then matched with a counselor within a certain time period. Once they have been matched with a counselor they can begin using services.

BetterHelp – Your Online Partner In Mental Health

Betterhelp is one of the largest online platforms that provides multiple services for all types of people who are suffering from mental health problems and require counseling. What is great about this service is that it is online hence it is available anywhere and every time. You do not have to go to the doctor’s office to get an appointment or wait in line for your turn. This is great if you feel pretty down and getting out of bed is a challenge for you!

With approximately 1700 licensed therapists available online at the click of a button, Betterhelp ensures that its clients receive the best help they can get by connecting them to professional therapists and counselors who know what they need to do This is apparent by the total number of sessions which Betterhelp has already conducted from their platform; a whopping 70 million sessions already completed! This is possible because the company understands the needs of clients well and hence provides therapy related services to them online and not just at  physical location. In a world where things are changing constantly and the unknown is always around the corner, it is becoming more of a need rather than a desire to get services online and at your doorstep – we simply don’t have time nowadays!

What Is Regain?

Regain is an online counseling platform for relationship counseling. It aims to help individuals improve the quality of relations they have or deal with issues they are going through. It is customizable in the sense that one partner or both partners can avail it together.

It is also an online platform where you are matched with a counselor who is qualified and dedicated to providing you with the type of help you need! 

Regain offers services in the following areas:

  • Relationship challenges
  • Marital issues
  • Overcoming conflict
  • Improving communication
  • Overcoming adultery
  • Intimacy issues
  • Preventing separation or divorce
  • Guidance with separation or divorce
  • Personal struggles

It is a comprehensive platform that is targeted at counseling for couples only. If you are interested in their services sign up today!


This article apprised the audience that Betterhelp owns and operates the online platform Regain and also highlighted the similarities between both platforms. The article also introduced both of the companies Betterhelp and Regain to the audience and highlighted the areas where Regain focuses on.