Is Betterhelp Unlimited?(A Complete Guide)

This article will look into whether Betterhelp’s services are unlimited and if so how can one avail them. Furthermore the article will describe the various services that are available and how much they cost if one plans to sign up. We will also take a quick look at the pros and cons of this pricing system that Betterhelp employs!

Is Betterhelp Unlimited?

The subscription at Betterhelp offers unlimited services for as long as you are subscribed to their platform. This is a unique feature of Betterhelp’s services that help it stand out when it comes to availing the best online mental health services! 

Betterhelp offers unlimited services in the following forms:

  • Chat Rooms – Sending & Receiving Messages
  • Live Chat Sessions
  • Live Phone Calls – Just Like Skype
  • Live Video Sessions

These are the services that Betterhelp offers. Other than chat rooms, you must schedule ahead for any of the other services to ensure that the counselor is available. They are all unlimited in the sense that you do not have a cap on the amount of sessions you take – regardless of the medium!

Now we will look at what Betterhelp basically is and how much it costs!

What Is Betterhelp – The Online Therapist

Betterhelp is one of the largest online platforms that provides multiple services for all types of people who are suffering from mental health problems and require counseling. 

Members and clients do not have to go anywhere but can sit at home and avail a multitude of services that are affiliated with this online platform. Hence they avoid traveling, save time and can avail services keeping in mind their limitations caused by their mental health problems; sometimes people are not in the condition to go outside the house for therapy or counseling, they need services at home!

With around 1700 licensed professionals onboard, more than 900,000 clients and having conducted at least 70 million sessions online, it would be insufficient to say it is just one of those online platforms that provide mental health services! The best thing about Betterhelp is that it is available to all people regardless of their background and ensures people can choose the medium of communication that is most appropriate for them such as chatting, calls or video sessions with their counselors.

How Much Does Betterhelp Cost?

Depending on how long you subscribe to their services it can vary but generally the weekly cost of availing services at Betterhelp are between $60 to $90 a week which is way less than what they charge for sessions in person at a brick and mortar office!

Also, Betterhelp allows you to pay on a monthly basis but it does not accept insurance. Hence people need to pay to avail these services and their insurance providers will not be able to back them up here.

Let’s take a look at some of the options you have:

  • Weekly Plan It costs $80/week where you subscribe to their services for a week only and can avail whatever and how many sessions you need
  • Monthly Plan: It costs a total of $260 per month which breaks down to $60/week. The client is billed monthly as well.
  • Quarterly Plan: This plan costs a total of $540 but the weekly costs breaks down into $45 a week only because of the longer subscription availed by the client.
  • Annual Plan: For clients who need long term services, they can pay $1820 which results in only $35 per week which is extremely cheap.

Now what are the pros and cons associated with this payment plan as opposed to the payment plans traditional therapy centers demand? We will take a look at this question in detail in the next section of the article.

The Pros & Cons – Subscription Vs Pay Per Session Models

We will look at what pros and cons the model Betterhelp follows has over the more traditional models employed by in person clinics that also provide mental health services.

Here are a few of them: 

  • Once Paid, No Stress
  • Unlimited Sessions
  • Longer Subscriptions – Lower Cost
  • Customizable
  • How Long Do I Need Therapy – A Common Question

Once Paid, No Stress

Ever wonder how it feels when you know you might run out of cash for a session and your therapist expects to see you next week? It is not only stressing you out but may arouse other emotions in you such as embarrassment, sadness, fear and anxiety. You are already going through a tough time and now you have help but you just can’t avail it.

The above situation represents many people who need mental health services but are not financially stable enough to avail them over the long term. It is tough and frightening considering one is already going through a battle no one else can really see. 

With Betterhelp, you are somewhat secure. Once you enter into the services even if for a short term period, you have unlimited sessions with the counselor you have been paired up with. For a period – could be a week or two months – chosen depending on your financial status, mental health needs and possibly personality as well, you can be stress free and avail the help you need at any time.

This is in line with aiming towards better mental health; the company makes it not only possible for people to avail their services but do so in a stress free manner. 

Unlimited Sessions

With the subscription model of Betterhelp, you can avail as many sessions as you want with your service provider – there is no cap. All you need to do is plan well keeping in mind some factors and you will get a payment plan well suited to your needs; this will allow you to avail services in an unlimited manner over the course of that time period.

Here are some factors clients should consider when choosing a subscription package:

  • Severity: How bad is their mental health? The client needs to ask themself this question in order to determine how long they will need assistance. The worse is it the more time it is likely to take.
  • Personality: Some people have personalities that just require some sort of counseling and they will be good to go. Others, on the other hand, need constant support so they should look for a medium to long term plan.
  • The problem: Apart from the other factors, what exactly is going on in the clients life? Is it a daily problem that needs some figuring out or a mental disorder that needs persistent efforts to solve over the longer term.

Longer Subscription – Lower Cost

In this manner, Betterhelp is not exploitative. If someone needs more help they recognize that by not only offering unlimited services but also by decreasing the cost. It helps really and this is what companies should do instead of eating off of people’s long term problems.

With the Betterhelp subscription model, you pay for a longer period and as the period grows, its overall cost drops. So if you have taken up an annual plan as compared to a monthly plan, your per week cost drops greatly. So all you need to do is be sure of how much assistance you need and how much you can pay and you are all set to go!


What is great about their unlimited services is that they are customizable; you don’t have one option such as just go with the pay per session model or the one type subscription model – instead you have a number of subscription offers. You can go for weekly, monthly, quarterly or annual subscriptions – another great benefit of availing services at Betterhelp!

How Long Do I Need Therapy – A Common Question

A common question people have is how long they need therapy. Instead of being able to pay per session and see how effective it was, clients at Betterhelp can only avail the subscription model. It is a bit off putting but remember! They have subscription packages for as short as one week. So it’s not really a bad deal!


The article has addressed the question of whether Betterhelp provides unlimited services or not with the answer that it does. It also highlighted the services it provides, the costs associated with them and why this subscription model is better than the traditional payment system for therapy. All in all the article gave a comprehensive review about Betterhelp and its services.