Is BetterHelp a good service? (+3 limitations of BetterHelp)
This blogpost will discuss if BetterHelp is a good service. To understand this better, we will be looking at the various advantages of using this amazing platform for online therapy. We will also be describing some of the limitations or disadvantages that clients have experienced in BetterHelp. Lastly, we will mention a few alternative platforms similar to BetterHelp.
Is BetterHelp a good service?
Yes, BetterHelp is a great service that provides affordable online therapy to almost two million clients. The different advantages of using BetterHelp for your therapy needs and requirements have been discussed in this section:
BetterHelp is easily accessible
The best thing about BetterHelp and online therapy itself is that it can be accessed from anywhere. The client just requires a stable internet connection and a compatible device and they are good to go. BetterHelp can be accessed through any type of web browser and also downloaded and installed as an app in a smart device.
It is quite affordable
It is no question that in-person therapy or traditional therapy can be quite expensive. However, online therapy platforms like BetterHelp certainly provide a lot more affordable therapy options. BetterHelp even provides financial assistance to those who are unemployed, furloughed due to the pandemic or are from low-income households.
It brings a better client-therapist fit
The fit between the client and the therapist needs to be strong and positive right from the start. In in-person therapy this cannot be guaranteed at all times and if the fit is not great, switching therapists becomes quite difficult. In BetterHelp, the client is matched with a suitable therapist using smart artificial intelligence. It also makes switching therapists an easy task.
It has various modes of therapy
There are also various modes of therapy that are offered in BetterHelp. Those who are not great with speech and need time to sort their thoughts can opt for the live chat. Those who just want to talk can opt for the live audio session. Those who want a little bit of everything can opt for the live video session. Thus, clients in BetterHelp enjoy a lot of flexibility and convenience.
It is HIPAA compliant
The technology that BetterHelp uses is completely HIPAA compliant. And this means that the information and the identity of the client are well-protected in this platform. BetterHelp has thus incorporated security features such as end to end encryptions, firewalls and multi-step authentications in order to protect the clients through all means.
It offers unlimited messaging
The platform also offers unlimited messaging to its users. Messaging therapy can provide many benefits to users such as being a space for healthy venting, encouraging reflection and increasing accountability. The messaging is also available in multiple forms such as text messaging, audio messaging and even video messaging.
It has additional features
BetterHelp also has many additional features such as digital worksheets and online journaling which can improve the effectiveness of the therapy sessions. The platform also offers couples therapy services and teens therapy particularly aimed at adolescents between the ages of 13 years to 18 years. It additionally has group sessions which are conducted once a week.
Limitations of BetterHelp
While BetterHelp is definitely great, it also has a few limitations, such as:
It does not offer insurance coverage
BetterHelp certainly has very affordable plans for its users. And yes, it also offers financial aid for those who are unemployed or earn very low incomes. However, the platform cannot be covered by insurance, a feature that many other online therapy platforms provide for their users. This may discourage clients from using BetterHelp.
It does not provide psychiatry services
Mental illnesses like depression and anxiety often require a combination of medications or drugs and psychotherapy. While BetterHelp can help in the therapy part, it still does not have a psychiatry feature. And thus, those who require medications or drugs may need to look elsewhere for these services.
It cannot be used in emergencies
BetterHelp also cannot be used in times of emergencies. This is because the therapists are not guaranteed to respond immediately to the user. Also, psychiatric emergencies often require a physical presence in which online therapy can be useless.
Alternatives to BetterHelp
Some platforms that have features similar to BetterHelp have been mentioned in the list below:
- Talkspace: Talkspace is by far the best alternative to BetterHelp. This platform not only has individual therapy but also couples therapy and teens therapy. It also has a psychiatry service. All these can be covered by insurance
- Cerebral: Cerebral is another online mental health subscription platform that not only provides therapy but also psychiatry services. The plans of Cerebral can be easily covered by insurance thereby making it quite affordable for many
- 7 Cups: This platform is particularly aimed at adolescents between the ages of 13 years to 17 years. It offers both paid as well as free services. The free listening services are conducted by volunteers who also offer non-therapeutic advice
- ReGain: ReGain is highly recommended for couples therapy. However, it also offers individual therapy at very cost-effective prices
This blogpost has discussed if BetterHelp is a good service. To understand this better, we have looked at the various advantages of using this amazing platform for online therapy. We have also described some of the limitations or disadvantages that clients have experienced in BetterHelp. Lastly, we have mentioned a few alternative platforms similar to BetterHelp.
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