How to cancel BetterHelp subscription? (+7 pros)

In this article, we will discuss how you can cancel your BetterHelp subscription. We will also be looking at the particular importance of online therapy itself. In addition to this, we will be describing some of the best features of BetterHelp that users of this platform have thoroughly enjoyed.

How to cancel BetterHelp subscription?

If you want to cancel your BetterHelp subscription, all that you need to do is to follow these steps which have been described below:

  • You will first need to log into your BetterHelp account
  • You can then go to the ‘Menu’ and then choose the ‘My Account’ option
  • You will next need to go the ‘Payment’ settings option
  • Here, you will find ‘Quit Therapy’. Click on this
  • Finally, you can go to your ‘Account’ and then click on ‘Personal Information’ and then choose ‘Request Erasure’
  • You will receive an email confirming that your account has been closed

Importance of online therapy

Online therapy is of vital importance, especially since we are in the middle of a global pandemic. Many therapy-goers have switched from in-person therapy to online therapy since the latter brings plenty of benefits that the former lacks. Some of the reasons why online therapy has gained a lot of importance have been described in this section:

Online therapy is safer

In-person therapy requires the client and the therapist to meet each other face to face. In the situation of a pandemic, clients and therapists are not allowed to meet each other and also might still be intimidated even if all the regulations are being followed. And thus, many people have switched to online therapy as a part of social-distancing and to reduce the risks of infection.

It makes therapy easy

The therapy process itself becomes a whole lot easier when it comes to online therapy. Therapy is easy here as compared to traditional therapy settings where the client goes in search of their therapist and also has to wait for a long period of time before they can start their interventions. Online therapy, however, makes this process super quick and thus a lot more convenient.

It brings more access to therapy

There is also easy access to therapy when it is conducted online. Online therapy sessions only require the client to have an internet connection and a compatible device. Thus, they can access their therapists from anywhere; from home and even if they are traveling or stuck at the office due to their busy schedules.

There are many therapists to choose from

Online therapy platforms like BetterHelp and Talkspace have a large network of therapists and counselors who are equipped to cater to the mental health needs and requirements of any user. When compared to in-person therapy, online therapy brings a larger collection of therapists to the clients thus bringing a better client-therapist fit which is essential for therapy.

Online therapy has several formats

Online therapy can also be conducted through various formats, such as messaging, live chatting, live phone sessions and even live video sessions. This amount of variety is not available in in-person therapy where the main style of communication is through speech. Not everyone might be comfortable with talking and for them online therapy might be a lot more convenient.

It provides secure technology

Both therapists and clients do not have to worry about safety and security in online therapy. Online therapy platforms are required to have strong security features in order to be HIPAA compliant, and thus the identity and information of the client is stored very carefully from the reach of hackers.

It makes it easier for therapists

Therapists also enjoy a lot of benefits through online therapy. Therapists can easily work from the comfort of their homes and thus bring more quality to the client. They can also use the various modes or formats of therapy that are available as per their convenience and comfort. Furthermore, they are exposed to a variety of clients which contributes to their learning.

Best features of BetterHelp

BetterHelp has plenty of features that can be advantageous to both the client as well as the therapist. Some of these features have been elaborated as follows:

BetterHelp is quite affordable

The platform itself is quite affordable when compared to in-person therapy or traditional therapy. This is important since the cost-factor is one of the most common reasons why many don’t go to therapy. The subscription to BetterHelp is not only cheap but the platform also offers financial assistance to those who are finding affordability an issue.


It brings a better client-therapist fit

There is also a better client-therapist fit that is available in BetterHelp. This is ensured by the smart algorithm in the platform that brings a great match between the therapist and the client based on the information provided while signing up.

It offers various live sessions

BetterHelp offers not only one but three different types of live sessions that users are free to choose from according to their conveniences and preferences. Users can choose to have live sessions through live chats, live audio sessions and live video sessions.


In this article, we have discussed how you can cancel your BetterHelp subscription. We have also looked at the particular importance of online therapy itself. In addition to this, we have described some of the best features of BetterHelp that users of this platform have thoroughly enjoyed.

If you like this article, please post your comments and questions below.


Online Mental Health Therapy in a COVID-19 World