Cover letter for United airlines (4 samples)

This article will list samples of “cover letters for United Airlines.”

How to write a United Airlines cover letter

When applying for a position at United Airlines, your cover letter is an opportunity for you to tell your story, without being stuck in the formatting constraints of the resume. The best format for writing a cover letter is:

  • Address the employer with a formal salutation. For example, “Dear/Hello (name of the recipient or hiring manager).”
  • The next step is to state the position you are applying for and how you found the opening. 
  • Write a short sentence about why you’re interested in the position.
  • State your skills and work experience; ensure they are similar to the job position. When stating your skills, provide the accomplishment you have achieved. 
  • Conclude your letter with a forward-looking statement. For example, “I look forward to discussing the position further.”

Sample 1:

“Dear Mr. Walker:

If you are looking for a personable, proactive, and customer-service-oriented professional to join your team at United Airlines as your next Airline Customer Service Agent, I invite you to consider the enclosed resume detailing my experience. With a background spanning more than 10 years in customer service with Western Sky Airlines, I offer the knowledge and skills to make a significant and positive impact on Brigade’s success.

My expertise lies in serving as the first point of contact for passengers, representing the airline and maintaining a high level of visibility, which necessitates an extremely professional, courteous, and respectful communication style with all customers. I have proven to be highly successful at ensuring superior customer relations and providing outstanding service and support to meet, and surpass, customer expectations and requirements. Furthermore, my ability to effectively interact with a wide range of diverse cultures and personalities positions me to become an immediate asset to your airline.

The following achievements demonstrate my qualifications for this position:

Facilitating ticket sales, passenger check-in/boarding, baggage processing, and special accommodations for more than 180 airline travelers each day with Western Sky Airlines, helping to ensure that passengers and their luggage board in time and reach the correct aircraft and final destinations.

Deftly handling customer inquiries, requests, and complaints using a compassionate yet firm approach, maintaining compliance with airline policies and regulations while still striving for the highest-possible customer satisfaction; rebooking passengers on late arrivals without comprising company guidelines.

Educating ticket holders on airline policies and procedures while managing traffic flow through terminal gates and communicating pertinent boarding announcements to customers.

Excellent people skills, with a patient, courteous nature and a penchant for calming anxious and/or upset customers facing unexpected travel changes; offering favorable solutions to mitigate distress and enhance customer relations.

Communicating effectively with network of service agents, crew members, and airport staff to facilitate safe and consistent operations.

My proven dedication to optimizing customer care and service is sure to contribute greatly to the success of United Airlines in this role, and I am confident that my additional skills and qualifications will readily translate to your company. Thank you for your consideration, and I look forward to speaking with you soon.


Clara M. Clay”

Sample 2:

“Dear Ms. Furry,

I write to introduce my candidacy for your position of Airline Customer Service. I know have the right combination of airline experience, computer proficiency, and wonderful communications skills to help United Airlines remain the best in domestic and international air travel. I have included my resume for your review.

As you will see from my attached resume, I have worked for two of the most successful and well-known airlines in the airline industry; and have over 10 years’ experience effectively ensuring that all customers have the best and safest experience possible. I have a solid background in all of the latest computer languages and airline industry-specific means of communication, as well as a love for interacting with the public. Moreover, I am dependable, hardworking, and work well under pressure.

I thank you so much for your time, and look forward to meeting with you to tell you all I can offer United Airlines. I can be reached at (555)-555-5555 and [email] day or night. I am enthusiastic about the possibility of working for San Francisco Intl Airport.



Wilson Trainer

Encl: Resume”

Sample 3:

“Dear United Airlines,

I am writing in regard to the open position for a customer service representative. Based on the job description, I believe that I am more than qualified for this role and would be a valuable asset to your team.

I have worked in customer service for over 10 years and have handled a variety of different customer service scenarios. I have a strong track record of providing excellent customer service, resolving customer complaints, and diffusing difficult customer situations. I am patient, and efficient, and always work to resolve any issue the customer is having.

In addition to my customer service experience, I also have a degree in business administration. This combination of skills and experience makes me uniquely qualified to excel in this role.

I would be a great addition to your team and I am confident that I would provide excellent customer service to United Airlines customers. I am eager to put my skills and experience to work for you and would appreciate the opportunity to do so.

Thank you for your time and consideration.”

Sample 4:

“POSITION: Summer analyst

December 30, 2015

Mr. Marcial Lapp

Sr. Manager, International Revenue Management

United Airlines 4255 Amon Carter Blvd. Fort Worth, TX 76155

Dear Mr. Lapp:

I am writing to apply for the 2016 summer internship position in the RM/OR group at United Airlines. I heard about this job opportunity from Ms. Wanda Dobberstein: Undergraduate Academic Advisor in the department of Industrial and Operations Engineering (IOE) at the University of Michigan, Ann Arbor. This exciting opportunity appears to be a wonderful fit with my professional experience, educational background and career goals.

I come from a solid technical background with a strong interest in OR applications for real-world problems. My program of study is structured to give me a balanced view of both theoretical and applied aspects of various quantitative techniques such as linear programming, convex optimization, stochastic modeling, machine learning and data mining. During the Fall 2015 semester, I worked on developing a Markovian model to determine the optimal policy for the batting team in a game of Cricket.

Prior to Michigan, I was a Supplier Quality Engineer at Robert Bosch India Ltd. Where I demonstrated exceptional leadership, problem-solving aptitude and initiative to achieve an 83% increase in assembly line productivity by solving a longstanding quality issue. Unlike other candidates, I have a proven track record of delivering results as I led a cross-functional team of 7 members to reduce the number of assembly line rejections from 120 to 20 defective parts per month. My background in generating innovative ideas and strategies has provided me with a deeper understanding of multifaceted problems that companies encounter in their daily operations. Moreover, because of my work experiences, I fully understand how important it is to have great interpersonal skills in today’s multi-disciplinary business environment

I would appreciate the opportunity to interview with United Airlines for the RM/OR internship position. I can be reached via email at or by phone at (734)-680-3704. I enthusiastically look forward to hearing from you soon.

Thank you for your time and consideration.


Frequently Asked Questions:

How do I write a cover letter for an airline?

Here are our five golden rules for writing aviation cover letters:

  • Be specific with names, skills and experience. 
  • Emphasize key aviation industry qualities. 
  • Adapt your cover letter for every application.

Should you write a cover letter for a flight attendant position?

Yes. It improves your chances of landing an interview and makes you stand apart from all the other applicants.

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