Cover letter for IT support (5 samples)

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Page last updated: 2/11/2022

This blog post will show samples of “cover letters for IT support position”

Samples of IT support cover letters

To get an IT support position, you need a well-written cover letter that showcases your passion for and dedication to the industry. When writing an IT support cover letter, these are some of the essential things to include in your letter:

  • Address the employer with a formal salutation. For example, “Dear/Hello (name of the recipient or hiring manager).”
  • The next step is to state the position you are applying for and how you found the opening. 
  • Write a short sentence about why you’re interested in the position.
  • State your skills and work experience; ensure they are similar to the job position. When stating your skills, provide the accomplishment you have achieved. 
  • Conclude your letter with a forward-looking statement. For example, “I look forward to discussing the position further.”

Sample 1: “IT support cover letters”

“Dear Ms. Jimenez,

I would like to enhance my career as an IT Support Specialist by applying for the position now available with Overland Solutions.

I have earned a bachelor’s degree in information technology and I am confident that my experience and skills are a perfect match for the needs of your company. My specialty is troubleshooting hardware problems but I also have experience creating computer networks and updating systems. I have the means to stay updated on the changes in technology and to determine which upgrades will benefit your company the most.

I have extensive knowledge of varies operating systems and the hardware and software programs that keep the IT department functioning properly. I have experience conducting maintenance checks, managing and installing patches and I have the ability to make recommendations for new system standards and policies that will enhance the IT department.

I am team orientated but I have the ability to work alone and still meet deadlines while providing excellent service. I have outstanding communication skills with the ability to explain the functions of computer systems in a way that anyone can understand. I also possess excellent time management and analytical skills.

I have the experience and knowledge to provide excellent customer service even under stressful situations. I have the ability to create reports explaining computer problems and to record all information in an easy-to-read, organized fashion. I am sure that I am the best applicant for this position and I hope to hear from you soon.

My contact number is (555)-555-5555.

Respectfully,

Your Signature

Masako Schuler

Enclosure: Resume”

Sample 2: “IT support cover letters”

“To the [Company Name] Hiring Manager,

I am a dedicated IT Support Officer with more than 3 years of experience working in business administration. After working for your company as a General IT Specialist for 2 years, Jack Smith – your IT Department Head – recommended me for this higher-level position.

As an IT Support Officer for [Former Employer], I assisted in the development of a virtual helpdesk for customers that resulted in a 45% decrease in the time needed to resolve customer problems. Additionally, I implemented a new fraud prevention program that reduced the company’s overall fraud risk by 60%.

As your new IT Support Officer, I will ensure your digital productivity reaches new heights. I am eager to further discuss this opportunity and my qualifications for the position with you directly. I am available to meet Monday through Friday from 10 a.m. to 3 p.m., and the best way to reach me is at (123) 456-7890.

Appreciatively,

[Applicant Name]”

Sample 3: “IT support cover letters”

“Dear Mr. Copeland:

When I heard of your need for a technically skilled and service-oriented professional to join your IT Support team, I was eager to send you my resume for your review. With 5+ years of experience in user support, system administration, and network management—combined with my demonstrated strengths in team collaboration and problem solving—I feel confident that I would significantly benefit your organization in this capacity.

With a broad range of computer and system proficiencies, my solid technical aptitude as well as my strong analytical abilities position me ready to thrive in this challenging role. With a strong focus on ensuring optimal user service and support, I excel at resolving technical problems, troubleshooting network connectivity issues, and maintaining computer equipment. Additionally, my current experience in IT administration and help desk support for the Westover County Administration office has provided me with core strengths in technical needs analysis, server/network administration, and general IT support.

Highlights of my background and qualifications include the following:

Troubleshooting PCs, laptops, tablets, and mobile devices on a day-to-day basis to identify and swiftly resolve software/hardware issues and mitigate downtime.

Imaging/configuring, deploying, testing, maintaining, and fully supporting computer workstations and peripherals, laptops, printers, smartphones, and A/V equipment.

Instrumental in migrating 2,000+ users from Microsoft Exchange 2003 to Microsoft Office365 environment, providing technical support and issue resolution via multiple remote assistance platforms.

Creating and deleting user accounts, setting and changes passwords, and using Remote Desktop to connect into external servers.

Keen aptitude for technology programs and solutions; proficient in a variety of software applications including Microsoft Office Suite, Visual Basic, Dreamweaver, and PL/SQL.

Obtaining an Associate’s degree in Network Administration from the San Luis Obispo Technological Institute.

With my experience in comprehensive IT and user support, I am confident that I could quickly exceed your expectations for this role. I look forward to discussing the position, and my qualifications, in further detail. Thank you for your time and consideration.

Sincerely,

Alan L. Collins”

Sample 4: “IT support cover letters”

“Malik Rabb

(123) 456-7891

mrabb@email.com

May 1, 2018

Dear Hiring Manager,

I’m thrilled about the opportunity to apply for the Technical Support position at River Tech. I have always had natural problem-solving skills, and working in tech support is the perfect job for my skill set. Helping clients solve technical issues and knowing that I’ve had a positive impact on someone each day is highly rewarding and motivating to me.

During my previous employment at Cloud Clearwater, I specialized in helping customers resolve a wide variety of technical issues. Over the course of my three-year employment, I received high ratings from clients, and I helped increase customer satisfaction from 82% to 96%. I was praised for being highly versatile, and I was one of a select group of techs who were available to assist customers in online chats, in person and over the telephone.

I enjoy building a relationship with each client and ensuring that they receive the ultimate customer support. I graduated from Northwest Vermont University with a four-year degree in computer science. I am also certified as a computer support specialist and undergo additional training twice a year to ensure that I remain up to date with the latest technical services.

Thank you for taking the time to consider my resume and cover letter. I’m looking forward to finding out more about the Technical Support position at River Tech. Customer service is always my top priority, and it is my goal to provide the best customer support available for each client while becoming a valuable asset at River Tech. If you wish to learn more about my experience and skill set, please contact me at any time.

Sincerely,

Malik Rabb”

Sample 5: “IT support cover letters”

“Felicity Weeks

City, State, Zip Code

Home: 000-000-0000

email@email.com

RE: Technical Support Specialist, September 16, 2014

Dear Mr. Hill,

As a highly skilled Technical Support Specialist, I read your posting for a new Technical Support Specialist with interest. My experience aligns well with the qualifications you are seeking, in particular, my role as a Technical Support Specialist at Company Name, and I am certain I would make a valuable addition to your organization.

With more than 9 years’ of experience as a Technical Support Specialist, I am adept in systems analysis, diagnostics and troubleshooting, and conflict resolution. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate organizational and problem-solving skills, I excel at:

PC & MS Office usage

Software testing and training

Client-specific product and service knowledge

In addition to my experience and personal qualities, I have a solid educational foundation and a passion for computers and technology. Please review my attached resume for additional details regarding my expertise and abilities. I will follow up to request an appointment to discuss how my experience and background meet your needs.

Thank you for your time and consideration.

Sincerely,

Felicity Weeks”

Frequently Asked Questions: Samples of IT support cover letters

Does an IT position require a cover letter?

Yes. Unless companies explicitly tell you not to include a cover letter because they don’t want them, it’s often an acceptable practice to begin your resume document with a cover letter page. 

How do I get my cover letter noticed?

Writing a Cover Letter That Will Stand Out

  • Use fewer words to say more. 
  • Tailor your cover letter to a specific job. 
  • Be proud of your past accomplishments. 
  • Address the hiring manager personally. 
  • Use keywords from the job description.

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Citations

https://www.greatsampleresume.com/cover-letter/examples/information-technology/support-specialist#:~:text=I%20would%20like%20to%20enhance,the%20needs%20of%20your%20company.
https://www.kickresume.com/en/help-center/it-support-officer-cover-letter-samples/
https://www.jobhero.com/cover-letter/examples/information-technology/support
https://www.indeed.com/career-advice/cover-letter-samples/technical-support

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