Cover letter for guest service agent(5 samples)

This blog post will show samples of cover letters for a guest service agent.

Samples of cover letter for a guest service agent

To get a guest service agent, you need a well-written cover letter that showcases your passion for and dedication to the industry. When writing a guest service agent cover letter, these are some of the essential things to include in your letter:

  • Address the employer with a formal salutation. For example, “Dear/Hello (name of the recipient or hiring manager).”
  • The next step is to state the position you are applying for and how you found the opening. 
  • Write a short sentence about why you’re interested in the position.
  • State your skills and work experience; ensure they are similar to the job position. When stating your skills, provide the accomplishment you have achieved. 
  • Conclude your letter with a forward-looking statement. For example, “I look forward to discussing the position further.”

Sample 1: “Cover letters for guest service agent”

“Dear hiring manager,

I am excited to be applying for the Guest Service Agent position at the Hilton Garden Inn. I have more than five years of customer service experience, and I pride myself on my ability to provide excellent service to every guest. I am confident that I would be a valuable addition to your team and would be proud to represent the Hilton Garden Inn brand.

In my previous role as a Guest Service Representative at the Marriott, I was responsible for providing excellent customer service to guests and addressing any needs or concerns they may have. I was also responsible for handling the check-in and check-out process, as well as managing the hotel’s reservation system. I was able to successfully handle all of these responsibilities while maintaining a positive and friendly attitude, which is essential in this role.

I am confident that I have the skills and experience necessary to be a successful Guest Service Agent. I am a motivated and hardworking individual who is always looking for ways to improve the guest experience. I am excited to learn more about the Hilton Garden Inn and what it has to offer, and I look forward to the opportunity to speak with you in person.

Thank you for your time and consideration.”

Sample 2: “Cover letters for guest service agent”

“Dear Ms. Smith:

When I learned of your search for a new Guest Service Agent to join your team at Meadowlark Hotel & Spa, I hastened to send along my resume for your review. As an organized, personable, and customer-centric professional with more than six years of excellent hotel reception and administrative experience, I am prepared to greatly contribute to your establishment’s goals and objectives in this role.

From answering incoming calls and greeting guests to collecting payments and issuing keys, I excel in performing a range of tasks pertaining to guest service and reception. I am pleased to offer a breadth of strong experience in ensuring outstanding guest accommodation and customer service while maximizing efficiency and productivity. Additionally, I excel at collaborating with peers, prioritizing responsibilities, and promoting hotel services and offerings to drive revenues and achieve top-notch guest satisfaction.

Highlights of my experience include…

Performing comprehensive guest service tasks as a service agent at the Sunlight Inn & Suites in Missoula, ensuring efficient front desk operations and superior guest experiences.

Greeting guests upon arrival, ensuring prompt attention, and providing a consistently excellent level of service and support.

Increasing guest satisfaction scores by more than 30% through exceptional interpersonal and organizational talents.

Conveying information to hotel guests regarding local attractions and events in and around the hotel to enhance visitors’experiences.

My proven success in guest service and support prepares me to thrive in this role and make an immediate and positive impact on your team. The chance to offer more insight into my qualifications would be welcomed.

Thank you for your consideration; I look forward to speaking with you soon.


Sample 3: “Cover letters for guest service agent”

“Dear Ms. Allen,

I am applying for the position of Guest Service Agent Fontainebleau Resorts and I hope that you will consider me for this position.

My goal is to secure a position with a well-known establishment such as yours while I pursue my degree in hospitality. While in high school, I worked part-time at a small hotel where I greeted and checked in the guests. If they had any special requests such as a courtesy calls, I logged this immediately before they left the office. I always thanked guests for choosing our hotel and expressed our desire to make their stay a pleasant one.

If the guests needed help with their luggage or assistance finding their room, I assigned someone to assist them with their needs. I answered phones, made reservations and provided callers and guests with information concerning their stay at the hotel such as room rates, check in/checkout times and availability.

I always responded to the guests in a friendly and upbeat manner and worked hard to resolve any issues they had right away. I believe that customer service is vital in the success of a hotel because people want stay where they don’t feel welcome.

I get along well and can work with anyone. I am responsible and I have the ability to follow the procedures and rules set forth by your hotel. I am energetic and know how to motivate others to provide excellent service.

I am working towards a career in the hospitality business and working for your establishment would be a great start. I know that I can provide your guests with the quality service they expect and deserve and I hope to meet with you soon.

You can contact me by calling (555)-555-5555.



Richard Catanzaro

Encl: Resume”

Sample 4: “Cover letters for guest service agent”

“Dear JKL,

I am writing in regards to the Guest Service Agent opening that I saw on your website. I am confident that I have the skills and experience that would make me the perfect candidate for the job.

I have been working as a Guest Service Agent for the past three years and have gained a great deal of experience in the field. I am excellent at handling customer inquiries and complaints, and I have a proven track record of providing excellent customer service. I am also skilled at handling administrative tasks, such as handling reservations and preparing reports.

I am confident that I can be a valuable asset to your team and I look forward to the opportunity to discuss my qualifications with you in further detail. Thank you for your time and consideration.


Your name”

Sample 5: “Cover letters for guest service agent”

“Dear Ms. Lincoln:

I see that you have an open position for a guest service agent at the Majesty Hotel, and I know I would be the perfect fit. I have always enjoyed helping people and I’ve built a successful career in the hotel industry.

I earned a bachelor’s degree in hospitality management and have worked in the field for nearly eight years. I started in front desk operations and eventually assume the concierge role at a local high-end hotel. I answer guests’ questions about local dining, nightlife, and shopping, and I recommend and arrange for entertainment and transportation.

Your five-star property draws guests from all over the world. Not only do I have outstanding customer service skills, but I’m also able to develop relationships with a wide variety of people. I know I could bring that same level of customer service to your staff.

I am very excited to talk more about the position. Thank you for considering my application, and please contact me with any questions you have or to set up an interview.”

Frequently Asked Questions: Samples of cover letters for a guest service agent

How do I write a cover letter for any position?

Here are our five golden rules for writing executive cover letters:

  • Be specific with names, skills, and experience. 
  • Emphasize key aviation industry qualities. 
  • Adapt your cover letter for every application.

Should you write a cover letter for a guest service agent position?

Yes. It improves your chances of landing an interview and makes you stand apart from all the other applicants.

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Guest Service Agent Cover Letter Examples & Writing Tips,to%20speaking%20with%20you%20soon.