Cover letter for a guest service representative(5 samples)

This blog post will show samples of cover letters for a guest service representative.

Samples of cover letter for a guest service representative

To get a guest service representative, you need a well-written cover letter that showcases your passion for and dedication to the industry. When writing a guest service representative cover letter, these are some of the essential things to include in your letter:

  • Address the employer with a formal salutation. For example, “Dear/Hello (name of the recipient or hiring manager).”
  • The next step is to state the position you are applying for and how you found the opening. 
  • Write a short sentence about why you’re interested in the position.
  • State your skills and work experience; ensure they are similar to the job position. When stating your skills, provide the accomplishment you have achieved. 
  • Conclude your letter with a forward-looking statement. For example, “I look forward to discussing the position further.”

Sample 1: “Cover letters for guest service representative”

“Kevin Warren

Company Name

City, State, Zip Code


RE: Guest Service Representative, Ref# 000-000-0000, 08/05/2014

Dear Mr. Warren,

It is with considerable interest that I submit my resume in response to the Guest Relation Officer position as posted on the your company’s website. As a seasoned professional adept in hospitality customer care, I am well-positioned to positively impact the effectiveness of your team. The following examples from my resume represent the value and skill that I can share at the Adelphi Suites of New Cityland:

  • 9 years of experience as a Guest Service Representative at 4 and 5 star establishments
  • A strong general knowledge of the community, surrounding areas, and local attractions and activities
  • Undergraduate education in Business Hospitality and Tourism (Anticipated 2015)
  • My friendly and outgoing nature, flair for detail and outside-the-box thinking, guarantees every client I personally interact with will remember their experience in a positive light

Enclosed is my resume, which provides a more in-depth view of my qualifications and expertise. I am confident that my background is the right fit for the challenges of this opportunity, and I would like to schedule an interview to learn more about your needs and expectations. Please contact me soon so that I can provide you with more insight into what I have to offer as a Guest Service Representative with Adelphi Suites of New Cityland.

I appreciate your time and consideration, and look forward to setting up a time to speak with you.


Shayna Booker”

Sample 2: “Cover letters for guest service representative”

“Dear Mr. Skinner,

I would like to apply for the post that was recently advertised in the newspaper for the Guest Service Representative position at your company. I feel that my knowledge and understanding of this position match with your needs, and would offer my resume to for your convenience.

I know that I have the experience you are looking for as I have worked in this industry for more than twelve years. I know that the guests of this establishment are my number one priority and I go out of my way to ensure their needs are met fully. In some instances, this can mean going the extra mile and using the utmost discretion, particularly when a guest is someone that is well known.

In this industry, it is common for many to get frustrated at the seemingly minor details that some guests require. For me, this is a part of the job and I take on each task with respect and a smile. For this reason, I know that I would be a valued member of your staff.

I would like to further discuss my experience with you. If you would like to set up a time to meet, I can be reached at (555)-555-5555 or emailed at [email] I feel it would be beneficial to both of us to have this meeting.


Lynn Hutchins

Lynn Hutchins”

Sample 3: “Cover letters for guest service representative”

“Dear Mr./Ms.,

This Letter is regarding my interest in applying for the post of Guest Service Representative at [XXX Hotel]. I am a customer service professional with comprehensive expertise and experience in the field of hotel management. I am certain that my work experience aligns perfectly with the expertise you are seeking in the running of your hotel.

[XXX Hotel] is one of the most sought-after hotels in the district. Your ability to stay true to your words and provide outstanding standards for accommodation and service to your guests has never failed to amaze me. I believe I can significantly contribute to your hotel’s objectives.

I have four years of experience in guest service and relations at [YYY Hotels]. My experience has taught me to excel at assessing the needs of hotel guests and developing efficient and effective methods to enhance the quality of service.

At my current place of work, I perform the following tasks and duties:

  • Acted as a liaison between the hotel guest and the hotel management team.
  • Passed the restaurant auditing experience and received an 82% hospitality score.
  • Received good guest review scores as a result of my good professional work.
  • Answered guest inquiries about the services offered by the hotel.
  • Resolving issues between staff management and the guests.

From my current experience, I have acquired strong organizational and analytical skills, along with a systematic approach to come with solutions to resolve issues and concerns. I believe that working at your hotel will provide me with an excellent platform to upgrade my skills and abilities.

Thank you for your time and consideration.


[Your Name]”

Sample 4: “Cover letters for guest service representative”

“Dear Ms. Rutledge:

In my search for a new position that utilizes my customer service talents and my superior communication skills while simultaneously providing opportunities for growth, I discovered Red Rooster Inn’s opening for a Guest Service Representative and felt compelled to submit my resume for your review. With my strong interest and experience in the hospitality industry, as well as my commitment to guest service excellence, I would significantly benefit your establishment in this role.

My background includes excellent experience in customer-oriented roles and spans responsibilities including general day-to-day operations, front office/reception support, and administrative assistance. With proven talents in communication, time management, and complaint resolution, my additional strengths in collaboration and problem solving will enable me to thrive in this dynamic and customer-centric position.

Highlights of my background include:

Excelling as a Front Desk Officer with The Daydream Inn & Suites for the past three years, performing duties including guest check-in/check-out, service recommendations, dining and activity reservations, and payment processing.

Requesting, reviewing, and leveraging guest comment cards to implement new ideas and techniques and stimulate enhanced guest satisfaction and overall experiences.

Achieving continually high guest review scores due to my commitment to guest service excellence.

Awarded “Employee of the Month” on an unmatched seven different occasions for outstanding performance and job dedication.

With my enthusiasm and commitment to achieving success in the hospitality sector, coupled with my professional background and my transferable skill set, I could swiftly surpass your expectations and provide immeasurable contributions to Red Rooster Inn. I would appreciate the chance to discuss this position, and my qualifications, in further detail.

Thank you for your consideration.


Christine J. Holston”

Sample 5: “Cover letters for guest service representative”

“Dear Ms. Raab:

With the enclosed resume, I would like to express my sincere interest in the Customer Service Representative position you have available. As an accomplished professional with more than 8 years of experience maximizing customer satisfaction through exceptional customer service, I possess a breadth of knowledge and talents that will allow me to contribute toward your success through this role.

My background lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with and leading teams positions me to make a significant contribution in this position.

The following achievements demonstrate my qualification for this position:

Developing and implementing key policies and procedures in customer service departments to boost productivity and enhance team morale.

Earning a reputation for swiftly identifying and resolving potential customer-facing problems and discrepancies, leading to a significant boost in customer satisfaction and loyalty.

Successfully ensuring top-flight customer service and satisfaction while driving staff training and development and team motivation.

Establishing solid and trusting relationships through exceptional communication and interpersonal skills.

Balancing multiple tasks within fast-paced, deadline-driven, and customer-facing environments.

With my proven commitment to building strong customer relationships, I am prepared to extend my record of excellent service to your team at Duorontech. I welcome the opportunity to discuss this position and my qualifications with you further. Thank you for your consideration.


Timothy Williams”

Frequently Asked Questions: Samples of cover letters for a guest service representative

How do I write a cover letter for a representative position?

Here are our five golden rules for writing cover letters:

  • Be specific with names, skills, and experience. 
  • Emphasize key aviation industry qualities. 
  • Adapt your cover letter for every application.

Should you write a cover letter for a guest service agent position?

Yes. It improves your chances of landing an interview and makes you stand apart from all the other applicants.

If you like this blog post, please leave your comments and questions below.


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