In this article, we will look at the barriers to effective communication and how to overcome them. This article also looks at the most common communication barriers and a detailed list of barriers of communication.
Barriers to Effective Communication And How To Overcome Them
A barrier to effective communication can be defined as something which restricts or disables communicators from delivering the right message to the right individual at the right moment, or a recipient from receiving the right message at the right time. Barriers to effective communication can often be overcome by following a few simple guidelines which we will look at in this article.
First we will look at the barriers to effective communication in detail.
3 Main Categories of Communication Barriers
- Language Communication Barriers (verbal and non-verbal)
- Physical Communication Barriers (Social distancing, remote jobs, body language)
- Emotional Communication Barriers (arise due to emotions such as anger, fear etc.)
Most Common Barriers to Effective Communication
Here is a list of the most common barriers to effective communication:
- Perspective and viewpoint dissimilarities.
- Hearing or speech impairments are examples of physical disabilities.
- Inattention, boredom, distractions, or a lack of importance to the recipient.
- The challenge of understanding different accents due to language differences.
- Jargon use: The use of words that are overly complex, unfamiliar, or technical.
- Emotional Barriers: Many people may struggle to communicate their feelings.
- Taboo topics: Certain subjects may be taboo. Politics, faith, disability (mental or physical), sexuality and sex, prejudice, and any viewpoint that might be seen as unpopular are examples of taboo or challenging topics.
- Biases and standards that may lead to erroneous conclusions or stereotyping. Human beings usually hear what they want to hear rather than what is really being said, and draw erroneous judgments as a result.
- Differences in culture: Different societies have different interpersonal communication patterns, as well as unique ways of expressing emotions. The definition of personal space, for example, differs across societies and cultural environments.
- Physical barriers to nonverbal communication: Being unable to interpret nonverbal cues, expressions, tone, and overall body language may reduce the effectiveness of communication. Calls and texts, emails, and other technology-based communication tools are often less efficient than in person communication.
Classification of Barriers of Communication
Here is a complete list of barriers of communication:
- Language Barriers
- Semantic Barriers
- Psychological Barriers
- Organisational Barriers
- Personal Barriers
- Mechanical Barriers
- Emotional Barriers
- Status Barriers
- Perceptual Barriers
- Cultural Barriers
- Physical Barriers
- Physiological Barriers
Even when speaking in the same language, the words used for communication may become a barrier if the recipient does not clearly comprehend it.
A message containing special terminology and acronyms, for example, would be misunderstood by a receiver who is unfamiliar with it. Regional slang and phrases may be misunderstood or perhaps even considered insulting or offensive.
This refers to linguistic and symbolic barriers, as well as their understanding. Every language is made up of symbols that are used to communicate information from one person to another.
In a language, sometimes Morse code and mathematical symbols will be used for communication. The communication barriers are caused by the person’s limited linguistic capabilities.
The sender’s and receiver’s psychological states of mind make a significant difference in interpersonal contact. When a person is upset, his tone takes precedence over the message’s script. This puts a barrier in the way of direct communication, resulting in emotional barriers.
There are a variety of behavioural and psychological challenges that can prevent people from communicating effectively.
Some people suffer from stage fright, speech problems, phobias, depression, and other issues. Each of these circumstances can be difficult to handle at times and will inevitably create barriers in communication.
This is determined by the general policies of an organisation which govern the organization’s communication system.
Since it is beneficial to introduce an efficient communication flow in the organisation, such a policy may be a written text describing various elements of communication, specifically the upward, downward, and lateral aspects.
These are communication barriers that arise as a result of personal constraints at different levels of an organization. The attitude of supervisors is crucial in the communication process.
The supervisor’s interaction with their subordinate is a critical stepping stone to success, which many supervisors overlook as a result of a lack of time. Another important personal barrier is the individual’s hesitancy to communicate.
Another barrier in mechanical communication is this. It is the duty of the message sender to choose the appropriate medium. Consider the delivery of letters from one organisation to the other at a distant location.
The convenience and ease with which a person can communicate is determined by their emotional IQ. Communication would be easier for someone who is emotionally intelligent.
People who allow their emotions to control them, on the other side, will encounter obstacles or communication barriers.
For effective communication, a perfect blend of emotions and information is needed. Rage, irritation, and irony can cloud a person’s judgement abilities, limiting the efficacy of their communication.
Status barriers arise because in a traditional workplace an employee’s status is defined by his or her role within the organization. A mid-level manager can be preoccupied with his superior and pay less attention to his subordinate’s ideas.
In the view of the subordinate, an inferiority complex prevents him from offering opinions to the superior and sometimes these barriers are created by the superiors themselves.
It is common knowledge that the very same things are perceived in different ways by different individuals This is a factor that must be taken into account during the process of communication.
Effective communication requires an understanding of the receiver’s awareness levels. All messages or communications must be simple and direct. There should be no place for a huge array of interpretations.
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Cultural barriers are very common because the world has now become a global village.
As the world becomes increasingly globalized, every large office will have employees from all over the globe. Several core values of life have different meanings in different cultures. From one culture to the next, clothing, religion (or lack thereof), foods, beverages, pets, and overall attitude can differ dramatically.
As a result, it is important that we consider these various cultures when communicating. This is what we mean when we say that something is culturally acceptable.
During the initiation phases of many multinational corporations, specialized courses are given to teach people about some of the other cultures and how to be considerate and respectful of others.
Physical Barriers to Communication
Physical barriers are by far the most visible obstacles to successful communication. In theory, most of these obstacles can be easily removed. Noise, closed doors, unreliable communication devices, closed cabins, and other obstacles are among them.
Physical distance between staff members, combined with defective equipment, may often exacerbate existing barriers to effective communication in a big workplace.
Certain illnesses, diseases, or other disabilities can often obstruct efficient communication within an organization’s various networks.
Physiological barriers to good communication include shrillness of speech, dyslexia, and several others. These aren’t critical, though, since they can be effectively compensated for and eliminated.
How To Overcome Barriers To Effective Communication
Now that we have identified the major barriers, let’s take a look at the ways to overcome barriers to effective communication.
Be An Active Listener
Both the deliverer and the recipient must be good active listeners in order to communicate effectively. Both parties should pay special attention to each other’s points of view and listen with patience and a positive outlook. Being an active listener allows a sender to collect a lot of useful information.
Develop A Clear Idea Of What You Want To Communicate
The person who is delivering the message should have a very good idea of just what he wants to say. He should be aware of the goal of his communication and, as a result, should structure his thoughts in a logical manner.
Use Proper Language, Tone And Contents
The communicator should make certain that the message is presented in simple and convenient language. The tone of communication should not be hurtful to the receiver’s sentiments. The message should be kept as short as possible, and extensive use of technical jargon should be avoided or minimized at the least.
The Message Should Be Consistent
The information presented to the receiver should never be in conflict with itself. It should be consistent with the organization’s goals, strategies, services, and tactics. Whenever a new message must be sent in place of an old one, the change should always be noted; otherwise, it will cause confusion.
Ask For Feedback
The aim of feedback is to see if the receiver has grasped the essence of the information they have been presented. The receiver’s facial expression can be read in face-to-face contact.
In this article, we looked at the barriers to effective communication and how to overcome them. This article also looked at the most common communication barriers and a detailed list of barriers of communication.
Frequently Asked Questions: Barriers To Effective Communication And How To Overcome Them
How can we overcome the barriers of communication?
We can overcome barriers of communication can be overcome by:
- Determining if it is a reasonable time and place to speak with the person.
- Being direct and speaking in a language that the other person comprehends the message.
- One thing at a time should be communicated.
- Recognising and honouring a person’s right to remain silent.
- Ensuring that the individual has properly interpreted you.
What is a common and effective way to overcome all communication barriers?
Improving listening skills is the best way to tackle communication barriers. Learning to be an active listener, listening more than you say, and raising questions for clarity all help you grasp what is really being conveyed.