7cupsoftea (A Review)

In this brief blog, we will discuss who 7cupsoftea are?

Why you may want to consider 7cupsoftea and the benefits of 7cupsoftea.

What is 7cupsoftea?

7cupsoftea is a platform which allows you to listen to caring listeners for free to get emotional support for your mental wellbeing.

You can also connect to an online therapist if you feel you need more help.

The 7cupsoftea platform also offers its services to schools, employers and not for profits.

The 7cups of tea platform has carried out over 36 million conversations and claims to be the worlds biggest emotional support system.

The 7cupsoftea platform has over 180 professional therapists, over 300,000 trained listeners and claims to have helped over 25 million people.

On the about section of the 7cupsofteam website it states “We live in a world where you can be surrounded by people, but still feel lonely, with nobody to turn to when things get rough.

But being heard is an important part of being human.

Psychologist, Glen Moriarty saw that there was great power in listening, but he knew not everyone had someone to talk to.

He started to wonder. “How can I make being heard a reality for everyone?”

That’s why 7 Cups was born.

Thanks to thousands of volunteer listeners stepping up to lend a friendly ear, 7 Cups is happy to say, “We’re here for you!”

No matter who you are or what you’re going through, this is a place where you’ll be heard and cared for.

We might be strangers on the surface, but underneath we’re just the friends you haven’t met yet   “

How does the 7cupsoftea website work?

The 7cupsoftea website will constantly reward you for joining. This means you will get a badge every time you do something worthy of a badge. 

Inside the 7cupsoftea platform, you will be able to set your goal and the motivation behind your goal.

You will be able to see any messages left for you on the right side of the 7cupsoftea platform.

You will also be able to see any notifications left for you which are unread.

On the right top corner of the 7cupsoftea website you will be able to go into your settings and manage your subscription, deactivate your account, take a self-care break, allow check-ins from the bot, change your language preference, change your email preferences, change your bio, change your password, change your email and change your user name.

On the 7cupsoftea website, you will also be able to access a host of self-help guides which are available on the website.

Once you login into the 7cupsoftea website you will see:

You will be able to “connect now” , “browse listeners” and “join a group discussion”.

There are different communities on the 7cupsoftea platform and you will be able to join any topic in the community to post comments or replies to other community users.

You will also be able to share your own personalised links to get other users to join the 7cupsoftea community.

You will earn rewards if people join through this link after you have shared it.

Connect now

To connect to a listener or therapist on 7cupsoftea you should click the connect now button which will then allow you to connect to either.

Once you choose to connect to a listener, you will initially be connected to a bot who asks you what you want to discuss before looking for a listener for you. 

Once you choose what you want to discuss then you will be asked a few more questions about your condition in what is defined as an “emotional wellness test”.

The listener may take about 5 minutes to appear on the platform.

Browse listeners

You will also be able to browse different listeners on the 7cupsoftea platform.

On the listener’s profile you will see the listeners:

  • Rating
  • Country
  • Bio of the user
  • Picture of the listener
  • The user’s personal link
  • The number of users the listener has helped within the last week
  • Followers
  • Following
  • Number of Ratings:
  • Number of Reviews:
  • Listens to
  • Languages
  • Listener Since
  • Last Active
  • Gender
  • Progress Path Step
  • Cheers the user has had
  • People Helped
  • How many Chats the user has had
  • Group Support
  • Listener Group
  • Forum Posts
  • Forum Upvotes

Categories the user focuses on such as :


Managing Emotions 

Work Stress 


Eating Disorders 

Panic Attacks 



You will also be able to start a chat with the user.

On the browse listener page, you can also search for the users based on keywords or sort them by their availability, cheers, chats and screen name.

You can filter the listeners on the 7cupsoftea by:

  • The keywords
  • The listeners age
  • The country
  • The gender
  • The topic
  • The language
  • If the listener is a verified listener
  • It the listener offers long term support
  • If the listener s a peer support listener
  • If the listener has lived through an experience

You will also be able to filter if to show listeners and counsellors or either of.

On the 7cupsofteam platform, you can either start a 1 on 1 chat or enter a group chat.

Side Note: I have tried and tested various products and services to help with my anxiety and depression. See my top recommendations here, as well as a full list of all products and services our team has tested for various mental health conditions and general wellness.

7cupsoftea therapy

7cups of tea will also provide therapy to users who feel they need therapy.

The therapy provided by 7cupsoftea is not free and will cost you a monthly fee of $150 per month rather than a pay as you go system.

Once you click the considering therapy button on the 7cupsoftea website you will be met by a bot.

The bot I was met by was called Sophia (therapy request bot).

The 7cupsoftea bot informs you that it is going to introduce you to the 7cupsoftea therapy and explain how the 7cupsoftea therapy works, how you should go about finding a therapist that is suitable for you.

The bot explains that you will have unlimited messaging and that the message room is a private room and is available 24/7.

The messaging room is where your counsellor will eventually meet you and from there you will be able to arrange your counselling sessions.

The 7cupsoftea bot informs you that “this is not instant message format” by this they simply mean that your counsellor may not reply to you instantly and that you should be patient.

The 7cupsoftea bot then goes on to ask you a few questions including:

  • Have you ever been in counselling before?
  • How long have you been going through a hard time?
  • In your life now, do you feel like you have no support, a little support, or a lot of support?

It is clear at this point that the 7cupsoftea bot is using these questions to determine which counsellor it will introduce you to.

The 7cupsoftea bot then informs you that to access the 7cupsoftea counselling you will need to have a member account.

The bot then makes up an anonymous username for you and asks you if you want to keep it or make a new one.

You will then need to provide your email.

You will be asked what year you were born, what month you were born and then you will be required to put in further information.

This further information is not shared with your therapist but is rather stored with 7cupsoftea for compliance reasons.

The additional information you will need to input include:

  • Your first name
  • Your last name
  • Your date of birth (yes, again)
  • Your phone number
  • Your street address
  • Your city
  • Your state
  • And finally, your country.

Once you have input your details you will then be informed by the 7cupsoftea bot that you will be matched with a counsellor who meets your needs and is equally qualified.

You will need to reach out to the therapist for the therapy process to start.

You will now be ready to put your card details in the system. You will be billed monthly even if you don’t use the 7cupsoftea therapy service.

Become a 7cupsoftea volunteer

You can also become a 7cupsoftea online listener by volunteering your time. As a volunteer you will have to take out a free listening course, a volunteer from anywhere in the world via web or app, control your availability to listen, get certifications to boost your CV and get support from friendly coaches or mentors. 

Is 7 cups of tea free?

Yes, 7cups of tea is free if you want to speak to the listeners but if you want to speak to an online therapist or online counsellor then you will need to pay $150 per month as of today.

How do I cancel my 7 cups subscription?

If you want to cancel the 7cupsoftea subscription you should:

Log in to your  7cupsoftea account.

Click on ‘My Settings’

Scroll all the way down and click ‘To deactivate your member account, click here’

Select ‘Deactivate Member Account’

Provide a reason for cancelling your 7cupsoftea account and then click ‘Deactivate Member Account’

If you are suffering from depression, anxiety, loneliness or any similar mental health issue then seeking help for it may be a good option.

Mental health issues such as depression, loneliness and anxiety can affect anyone of us.

If you are under 18 then CAMHS, an NHS run programme may just be the answer for your mental health struggles.

You should look to see if you meet the CAMHS referral criteria and then fill in the CAMHS referral form.